BMW of Sarasota - Service Center

Professional, courteous, and quick service. Tried their best to get me the service I needed at a reasonable price. Tried their best to get me the service I needed at a reasonable price. More

Carlos provides unparalleled professionalism. He never fails to deliver outstanding customer service. His estimates are accurate and transparent. Communication is excellent and timely. He never fails to deliver outstanding customer service. His estimates are accurate and transparent. Communication is excellent and timely. More

Josh provided me with the information I needed. The car was ready as promised Thank you The car was ready as promised Thank you More

When reviewing contract the dealer did not give me time to review the details. Else I may have not signed. Considering I have made every effort to pay on time. Also repair cost are extremely HIGH...SAD to review the details. Else I may have not signed. Considering I have made every effort to pay on time. Also repair cost are extremely HIGH...SAD More

Service was terrible. They held me hostage in service area just to estimate what plastic mirror piece needed replacement and had to retrieve my car for me after waiting an They held me hostage in service area just to estimate what plastic mirror piece needed replacement and had to retrieve my car for me after waiting an hour. This shouldn’t require it be placed in a shop with an estimator. More

Had windshield replaced and they didn’t move my state inspection sticker to new windshield Had a very bad experience with hertz employee while getting loaner car Employee was very rude to my husban inspection sticker to new windshield Had a very bad experience with hertz employee while getting loaner car Employee was very rude to my husband and I as well as another bmw customer More

Charging extra for credit card aggravating—no other local car dealers do—can you imagine where I will buy my next new car? Nick, the service advisor is a excellent employee— you are fortunate to have him car dealers do—can you imagine where I will buy my next new car? Nick, the service advisor is a excellent employee— you are fortunate to have him More

Incredible service, welcoming employees, fast complete service, and a very satisfied customer make Sarasota BMW the best service, and a very satisfied customer make Sarasota BMW the best More

Best service in Sarasota. Timely, fair price, excellent attention to detail. Josh and Chong are amazing to work with. Timely, fair price, excellent attention to detail. Josh and Chong are amazing to work with. More

Drop off process was disorganized. Pulled the car into service dept without greeting left to walk around to figure out what next to do. Had to wait until my specific advisor was fini Pulled the car into service dept without greeting left to walk around to figure out what next to do. Had to wait until my specific advisor was finished with people before me while other advisors not busy. When car was finished had to then wait for a runner to find the car then bring it to us. Very inefficient experience. No issues with my advisor only the process. More