BMW of Sarasota - Service Center

Very happy with my service visit at BMW of Sarasota, Cameron Goudreau very attentive to my needs. Cameron Goudreau very attentive to my needs. More

JR is a great service rep, following up on every detail. Mechanics are true professionals. Thanks again! Mechanics are true professionals. Thanks again! More

The facility was very crowded and could have been more comfortable. We were there for a recall but did not learn the car would be kept overnight until the technician on-site told us. A Nissan was provid comfortable. We were there for a recall but did not learn the car would be kept overnight until the technician on-site told us. A Nissan was provided from Hertz but the Hertz service rep provided no orientation to the car — we were on our own. Our BMW service rep seemed to do his best to keep things moving and the car was ready when he said it would be. More

Maria is by far the absolute best automobile dealer service rep I have ever dealt with during my 30+ years of BMW and Mercedes ownership. She is the reason I keep coming back to Sarasota BMW. She cle service rep I have ever dealt with during my 30+ years of BMW and Mercedes ownership. She is the reason I keep coming back to Sarasota BMW. She clearly communicates from beginning to end of service. She is always upbeat. An absolute pleasure!! More

It was a pleasure to have Carlos as the service rep when I took my X3 for inspection. I took my X3 for inspection. More

Maria is very good with follow up and provides outstanding customer service. She’s a true asset to their service department. outstanding customer service. She’s a true asset to their service department. More

BMW Sarasota has always provided efficient and reliable service. The recent visit was done on time and well within the projected cost. service. The recent visit was done on time and well within the projected cost. More

Love the location and Cameron is very knowledgeable and explains issues and corrective actions for my SUV. explains issues and corrective actions for my SUV. More

Great service department at this dealership, have never experienced a bad assessment, always a great job experienced a bad assessment, always a great job More

Given appointment for service next day, but , never received cost estimate prior to oil change or brake pad installation. Add on of two new tires and new wheel bolts meant that my car was in the shop f received cost estimate prior to oil change or brake pad installation. Add on of two new tires and new wheel bolts meant that my car was in the shop for three full days. Car was not vacuumed or washed when I picked it up. Communication with service rep was minimal, mostly initiated by me. More