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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,237 Reviews

12,237 Reviews of BMW of Sarasota - Service Center

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January 21, 2025

Lucy did a great job. She was made it an easy process. Thank you Lucy. More

by palmettotaxandnotary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

I received prompt and friendly emergency tire replacement service from this dealership without an appointment. Thank you. More

by CYNTHIA.FELICE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Lucy Aguilera is excellent. Good communication and sympathetic.. Video is impressive. Write up drive, cleanliness, is excellent. One problem fixed; the other, very exp. I declin More

by FASTKARZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Poor service. High turnover. Long waits. I’ve been going here for almost 10 years and have never received a loaner while getting service. Service is so bad it mak More

by LSORENSEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Cash
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

I bought a used BMW elsewhere and I took to Sarasota for tires. They told me I also needed rear brake pads, the car had 21,828 miles on it. I know know that all service needs come up on the dashboard and More

by kkboyd100
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Cash
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Very pleased with your loyalty program buying the car and the oil change deal and the service has always been good with this dealership I live in Bradenton and drive to Sarasota More

by abettercraftsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Top notch service center from drop off to pick up! Professional, and courteous staff. Quality workmanship and service tech walk around videos extremely helpful. More

by BBECKER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Joshua Cash is amazing! Thank you! He went above and beyond to help me with my vehicle. More

by deborahsuta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Greg is fantastic. The service department at BMW Sarasota is top notch, from the valets to the actual advisors. Greg even helped me get a nice loaner vehicle since it t More

by miglorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Brooke did a great job with keeping us informed through every step of the way. More

by mpoirier1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Beaudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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