BMW of Sarasota - Service Center

Recall service was done as scheduled without any delay or problems. Service Advisor, Derek Thomas, was professional, informative, and kept me well informed as to the status of the recall repair for the inter problems. Service Advisor, Derek Thomas, was professional, informative, and kept me well informed as to the status of the recall repair for the interior cargo rails. More

Upbeat, friendly and extremely helpful are words I would use to describe Maria and her assistant Bella. use to describe Maria and her assistant Bella. More

Lucy is Awesome! !! She is so intuned to me as a single woman and it is so appreciated. I could give her 20 points!!! !! She is so intuned to me as a single woman and it is so appreciated. I could give her 20 points!!! More

It took twice for someone to finally find the problem and repair it. I guess leaving the car the first time is too simple. The one thing that annoys me is having an expensive high end vehicle and being gi repair it. I guess leaving the car the first time is too simple. The one thing that annoys me is having an expensive high end vehicle and being giving a loaner that is low end, filthy and poorly maintained. I really expected a BMW as a loaner not a Camry. More

Very good service, on time and very professional. I was very impressed by the service provided I was very impressed by the service provided More

Excellent service from when I provided my keys and received them back at the end of the service! Derek is awesome!!! received them back at the end of the service! Derek is awesome!!! More

Very professional and Lucy was our contact person and she did a lovely job! Thank you. did a lovely job! Thank you. More

Simply stated, Maria was fantastic to work with. She is patient, professional and courteous as she was determined to always keep me aware of the status of the work being performed on my car. Even She is patient, professional and courteous as she was determined to always keep me aware of the status of the work being performed on my car. Even after my vehicle was serviced, she made sure that everything met with my satisfaction. A real credit to BMW of Sarasota More

Carlos is always incredibly professional and extremely accommodating. It can be very busy at the dealership but he always takes the time to return calls and messages. Thank you Carlos! I appreciate al accommodating. It can be very busy at the dealership but he always takes the time to return calls and messages. Thank you Carlos! I appreciate all you do. More

Greg is always extremely helpful regardless if it is price matching tires, warranty claims, or scheduled maintenance. He always does a fantastic job and I would highly recommend his services. price matching tires, warranty claims, or scheduled maintenance. He always does a fantastic job and I would highly recommend his services. More