BMW of Sarasota - Service Center

The service here is the best and it’s all because of Greg Jones period! Jones period! More

Excellent service every time! Thank you for taking care of multiple cars through the years. Thank you Carlos, Josh, and Lucy! Thank you for taking care of multiple cars through the years. Thank you Carlos, Josh, and Lucy! More

As always, the service is excellent. I am very pleased with the staff and the quality of work. I highly recommend them. I am very pleased with the staff and the quality of work. I highly recommend them. More

Very thorough approach. Check in is a great experience compared with previous BMW dealers. Brooke kept me informed, and waiting area is very comfortable. The fee for usin Check in is a great experience compared with previous BMW dealers. Brooke kept me informed, and waiting area is very comfortable. The fee for using a credit card to pay does not feel like it is a good fit for a BMW dealer. I would reconsider this. More

Derek, my advisor did a good job representing me and my repair. He got the total cost reduced. With that said. BMW dealership should not have charged me at all. repair. He got the total cost reduced. With that said. BMW dealership should not have charged me at all. More

Brooke kept me informed the whole time my vehicle was being worked on. She was very sweet . being worked on. She was very sweet . More

Overall ok. But service check in is always very long. At least 45 min vs my Porsche which is 10 max. But service check in is always very long. At least 45 min vs my Porsche which is 10 max. More

Customer service is excellent. Highly recommend the dealership. The sales department works overtime to understand your needs. The service department is respectful and on target w Highly recommend the dealership. The sales department works overtime to understand your needs. The service department is respectful and on target with servicing. Overall ALL staff is on board in providing an excellent BMW experience. Thank you. More

Carlos Muñoz is absolutely awesome! He is very polite. and accommodating ensuring my car receives the best treatment. He is very polite. and accommodating ensuring my car receives the best treatment. More

The repair of our car took a long time because of the need to order parts. need to order parts. More