BMW of Sarasota - Service Center

Excellent, as usual. Derek is exceptionally pleasant to work with. The video feedback from the mechanic is a nice touch. Derek is exceptionally pleasant to work with. The video feedback from the mechanic is a nice touch. More

Maria L. always gives 100% to satisfy your needs and wishes she is the Best and dose it all with a smile if you have any text question's she answers back fast always gives 100% to satisfy your needs and wishes she is the Best and dose it all with a smile if you have any text question's she answers back fast and try’s to find a solution we loves this about her and value her work very much “BMW”you are so Lucky to have her in your Team. More

Service just to drop car off is painfully slow. I've waited 20-30 minutes sometimes. It's ridiculous. Mercedes across the street...in and out in a few minutes. I've waited 20-30 minutes sometimes. It's ridiculous. Mercedes across the street...in and out in a few minutes. More

I had a terrific experience at BMW of Sarasota! Cameron was professional and knowledgeable. He listened well and was able to answer all questions and get the 1200 mile service on my M4 Competition Cameron was professional and knowledgeable. He listened well and was able to answer all questions and get the 1200 mile service on my M4 Competition and along with the annual service on my 2019 BMW. He also facilitated successfully the replacement of a damaged tire and rim repair. More

I’ve been going to this dealership for many years. I have bought 4 cars from Naycolle Wright. She is professionally, knowledgeable and takes care of me. There is no one better. I have bought 4 cars from Naycolle Wright. She is professionally, knowledgeable and takes care of me. There is no one better. More

Greg and service department were professional prompt, and very helpful. We love the inspection, the photographs, the explanation and most of all the very capable and professional work. very helpful. We love the inspection, the photographs, the explanation and most of all the very capable and professional work. More

Excellent service as always! Thanks for taking such great care of me and my car. Thank you Carlos! Thanks for taking such great care of me and my car. Thank you Carlos! More

Sarasota BMW is by far the the prime example of world class customer service. I've been getting my vehicle serviced there for over 3 years now and they still surprise me with what should be award winnin class customer service. I've been getting my vehicle serviced there for over 3 years now and they still surprise me with what should be award winning customer service that they provide! More

Should be more communication with customers when their car is in the shop for repairs. car is in the shop for repairs. More

It was a great experience with my oil change. I look forward to my next experience. I look forward to my next experience. More