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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,775 Reviews

12,775 Reviews of BMW of Sarasota - Service Center

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October 28, 2018

Carlos is aweome I never fail to get impressed with Carlos when I bring my BMW into the dealer. He double-checks the status of my warranty, any recalls, and makes sur More

by Nancy C Boudreaux-Ng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Nancy, it's great to know that Carlos has made all of your visits memorable. Thanks for the great review!

October 28, 2018

All ok Perfect job after realizing the mistake was done Jessica sort it out smoothly I will check next time that all is done good and without problems More

by KLENOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Oct 29, 2018 -

BMW of Sarasota responded

We will be sure to forward your comments to management so that we can follow up on this information. We're sorry if we were unable to meet your needs when you came to have your car serviced with us and hope that we can find a resolution for you. Don't hesitate to reach out via email if there's anything else you'd like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 28, 2018

Annual service my service was scheduled for 10AM and would take an hour or more. I left the dealership at 11AM, car washed and all service completed. I like worki More

by gwgraner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Thanks for the great review!

October 28, 2018

Great scheduling service and treatment I got an all wheel alignment. It was easy to get the appointment time I wanted and my wonderful service manager Carlos ensured that my car was washed More

by ALHOOGWERF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Thanks so much for the stellar review!

October 28, 2018

Great Service Manager Greg is great to deal with and always puts the customer first. Easy to get an appointment, and checking in is quick and efficient. My car is always More

by jwilcox8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

We're glad to hear you always have a wonderful visit with us. Thanks for the amazing review!

October 28, 2018

Great experience everytime we visit.. My wife and I has always had a great experience when we bring our car in. We really love the great hospitality the give us and how they make us Specia More

by KENNYLANE941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Thanks for taking a moment to let us know that Carlos, Greg, and the rest of our team went above and beyond for you and your wife, Kenny!

October 28, 2018

Maintenance Service call Everyone we dealt with was very Friendly Carlos made sure everything was completed on-time and he was very thorough and explained everything. 5 sta More

by PHRABLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Thanks so much for the full five stars!

October 28, 2018

Warrantee work Treated very well and time schedules on time. From the entry reception tothecookiestopick nothing could have been better. I highly recommend Sarasota More

by DHEAGERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Thanks for your amazing review! We appreciate it.

October 28, 2018

Service center It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. More

by TSANDRO65
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2018 -

BMW of Sarasota responded

Thanks for the wonderful review!

October 27, 2018

Always great service! The entire staff always goes above, and beyond, to ensure customer satisfaction! Maria is awesome to work with and always provided exceptional servic More

by maria33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Thanks for the stellar review!

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