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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,586 Reviews

12,586 Reviews of BMW of Sarasota - Service Center

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January 07, 2017

Extremely patient , always takes customer as most important. I find that Naycolle has always met my demands in finding the right vehicle of my choice and price for every vehicle I have leased. I intend to see he More

by samuel david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2016

worst and last experience with this dealer I took my car a while back for a diagnostic they detected the 3 oil seals where leaking they where going to charge 1,200 for repair.... 11/19\16 I t More

by bmwsucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Byrd
September 30, 2016

Sales Department 100% recommend BMW of sarasota. I brought my car for a service and asked few questions to do a trade and the Client advisor Mr Erik Bosak gave a outst More

by Rod
Recommend Dealer
Yes
Employees Worked With
Eric Bosak
June 25, 2016

Best car and service around Bought my 1st BMW in April. Definitely the best car I've driven in 50 years. Went to Sarasota BMW on Wednesday to get a small thing checked out and t More

by Lynn Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Merrihew
June 16, 2016

poor workmanship, unethical recommendations We own a 2008 BMW 128ci...soft top around the rear glass failed. This dealer replaced the top for the cost of about $2200 in 09/2014. Had the return t More

by ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Lizzardi
April 12, 2016

Best Service Advisor EVER Carlos Munoz remains the most professional, competent and thoroughly helpful service advisor I have ever experienced in owning BMWs for over 40 years More

by ROBERT JENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
February 05, 2016

Lots of people and activity but no real servicel This 3rd service appointment scheduled at 7:15 took over 3 hours to fix what wasn't completed at the previous appointment a month ago . That appo More

by Still waiting
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Darrick
January 08, 2016

Great experiance!! I lost my BMW key in Valdosta Ga and had to rent a car to finish my trip to Manasota Key. I contacted Ben and Travis in parts and they walked me throu More

by Mr C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Ben and Travis
February 04, 2015

Terrible Repair Service, 6 days for Diagnostics I took my car for diagnostics on 01/21/15. Derrick the service agent did not give me an update or return my call untill 01/26/2015. I called during th More

by tonygatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick and Kyle
October 25, 2014

Poor, poor service I took my used 325 (purchased from another dealer) in for 40K service. An oil change, brake fluid change and inspection, plus recall work. I never re More

by CPW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek
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