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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,692 Reviews

12,692 Reviews of BMW of Sarasota - Service Center

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October 29, 2018

Excellent Prompt attention, no waiting time. Service done as described. Good amenities at the dealer. Fernando, as always, provides excellent service and rappor More

by alvarezjmd90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Oct 29, 2018 -

BMW of Sarasota responded

We're happy to hear that Fernando took excellent care of you. Thanks for the great review!

October 29, 2018

Great service again Seth goes above and beyond every time I'm in service. He communicates promptly via my preference (text), and each time has found a way to exceed my ex More

by ToddZoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rodgers
Oct 29, 2018 -

BMW of Sarasota responded

It's good to hear that Seth has met your every need during your service visits. Thanks so much for the amazing review!

October 29, 2018

Car service my car was in need of service for AC issues. Due to the care needing more maintenance, I was offered a loaner until the car was ready. Fernando provid More

by MEYACARMELITA08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Oct 29, 2018 -

BMW of Sarasota responded

Thanks for the awesome review!

October 29, 2018

Very professional customer service Mr Carlos Munoz is a really good customer service very professional find to help you with your car he speak Spanish and English and I recommend if don More

by HANSRODGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Hans, thanks so much for the excellent review. We appreciate it!

October 28, 2018

Great Service Manager Greg is great to deal with and always puts the customer first. Easy to get an appointment, and checking in is quick and efficient. My car is always More

by jwilcox8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

We're glad to hear you always have a wonderful visit with us. Thanks for the amazing review!

October 28, 2018

service dept Carlos communicated well, was available promptly when i needed to talk and made sure the work was completed on time. Can’t answer about the quality, l More

by EASTHAMPTONSUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Thanks for the high rating! We are confident we will meet your high standards for quality and if there's any issue, please reach out to us.

October 28, 2018

Carlos is aweome I never fail to get impressed with Carlos when I bring my BMW into the dealer. He double-checks the status of my warranty, any recalls, and makes sur More

by Nancy C Boudreaux-Ng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Nancy, it's great to know that Carlos has made all of your visits memorable. Thanks for the great review!

October 28, 2018

Warrantee work Treated very well and time schedules on time. From the entry reception tothecookiestopick nothing could have been better. I highly recommend Sarasota More

by DHEAGERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Thanks for your amazing review! We appreciate it.

October 28, 2018

Annual service my service was scheduled for 10AM and would take an hour or more. I left the dealership at 11AM, car washed and all service completed. I like worki More

by gwgraner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Thanks for the great review!

October 28, 2018

Great scheduling service and treatment I got an all wheel alignment. It was easy to get the appointment time I wanted and my wonderful service manager Carlos ensured that my car was washed More

by ALHOOGWERF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

BMW of Sarasota responded

Thanks so much for the stellar review!

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