BMW of Sarasota - Service Center

Derek was great as ususal and made a wonderful impression Derek was procided excellent and insightfu input, advice, suggestions and options to help me identify the car’s issue and to move towards a solution t Derek was procided excellent and insightfu input, advice, suggestions and options to help me identify the car’s issue and to move towards a solution that was good. More

Great customer service! Derek was great! He went out of his way to make sure we were taken care of and made sure we had a great experience. Derek was great! He went out of his way to make sure we were taken care of and made sure we had a great experience. More

Service day Fernando and the whole service team were a pressure to work with, the associates whom I worked with in the past before age no longer there but he was Fernando and the whole service team were a pressure to work with, the associates whom I worked with in the past before age no longer there but he was able to bridge that transition to a new associate easily. More

Always a pleasure Fernando is always very attentive! Anytime I have any issue with the car he always helps me out. Everyone else was courteous and very nice. Definitely Fernando is always very attentive! Anytime I have any issue with the car he always helps me out. Everyone else was courteous and very nice. Definitely will continue bringing my car to this center. More

Service and sales Service was excellent... Tim, Robert, and Valentina. All great folks. Price to get a new car not so good. It seemed like sales was very interested i Service was excellent... Tim, Robert, and Valentina. All great folks. Price to get a new car not so good. It seemed like sales was very interested in getting me to trade up to new, but Pricing did not reflect that. Maybe next time More

PLEASANT Service was great, they even gave us a rental car while we got our car fixed.Jessica took good care of us, she explained everything that was getting d Service was great, they even gave us a rental car while we got our car fixed.Jessica took good care of us, she explained everything that was getting done to the car to us. Would recommend to all my friends!!! More

Fast & Efficient Service Wait time was acceptable. Vehicle was serviced and ready promptly within their projected completion time. Service advisor was courteous and knowledgea Wait time was acceptable. Vehicle was serviced and ready promptly within their projected completion time. Service advisor was courteous and knowledgeable, and treated customers with respect. More

Great service and a welcoming environment I was having battery issues and they were able to identify and resolved these issues in a timely manner. All of the employees are very nice, welcomi I was having battery issues and they were able to identify and resolved these issues in a timely manner. All of the employees are very nice, welcoming and provide excellent customer care. More

Tire replace ent I called on a Friday and they were able to squeeze me in on a Saturday. Our service advisor Derek was courtesy and kept us well informed. I called on a Friday and they were able to squeeze me in on a Saturday. Our service advisor Derek was courtesy and kept us well informed. More

Needed new starter I called and told them the problem on a Friday afternoon. Got to the dealership near closing on Friday. They were waiting for me , arranged a rental c I called and told them the problem on a Friday afternoon. Got to the dealership near closing on Friday. They were waiting for me , arranged a rental car and said it should be done next day Mid morning on Saturday Derek called and confirmed what was needed and said he’d call later when ready. He called about 3:00 and I picked up the car. Only 24 hours after problem started it was taken care of.... first class service as always! More