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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,401 Reviews

12,401 Reviews of BMW of Sarasota - Service Center

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November 15, 2018

Efficiency I made an appoint on line and received a reply within an hour. Arrived at my appointment and was told 2 hours maximum and the appointment time was ju More

by JMSAWIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth R
Nov 15, 2018 -

BMW of Sarasota responded

Thank you very much for your amazing review!

November 15, 2018

5 star service center. Fernando is my service advisor and he is absolutely a great guy. He keeps me informed of whatever my vehicle needs and the timing of the service . He More

by BLAKELYCONST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 16, 2018 -

BMW of Sarasota responded

We are very happy to hear that Fernando and the rest of our service team made your visit a great one from beginning to end! Thank you for your full five stars!

November 15, 2018

Best experience service on every BMW in the United States Bmw Of Sarasota come through once again with the highest level of service and professionalism I will keep coming back for many years as they alw More

by THERON.W.WRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Tabar, Austin Martin
Nov 15, 2018 -

BMW of Sarasota responded

It's great to hear that you always have an exceptional visit with us, Ron! Thanks so much!

November 15, 2018

flat tire had a flat on 11/13/18. Called Carlos Munoz. He got us in there and was a big help. Kudos to Carlos!! John Roche More

by JROCHE5379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

BMW of Sarasota responded

Thanks for the great review, John!

November 14, 2018

Valentina was the perfect service agent!! She did everything a customer wants from a service agent. She kept me informed throughout the process of the repair of my car. More

by NIGELSBPRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina
Nov 14, 2018 -

BMW of Sarasota responded

Nigel, thank you for your wonderful review. We appreciate it!

November 14, 2018

Positive but expensive BMW of Sarasota has excellent service representatives and mechanics. However, my newer BMW just went past its warranty period and now has required two More

by REEDFNOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rodgers
Nov 14, 2018 -

BMW of Sarasota responded

Thank you for your wonderful review and for being our long-time customer. We appreciate your business!

November 14, 2018

Very professional Knowledgeable and professional staff. Very friendly environment. I would not take my vehicle anywhere else for service work. Loaner vehicles available More

by SDRODGERS146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rodgers
Nov 14, 2018 -

BMW of Sarasota responded

Thanks so much for your amazing review! We're very pleased to have earned your full five stars.

November 14, 2018

Efficient, friendly service Engine light warning was quickly diagnosed as nothing major and it was corrected. Also did software updates. Very friendly, efficient service from th More

by DougJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

BMW of Sarasota responded

Thanks for the wonderful review, Doug!

November 14, 2018

Best dealership and service. 5 star Excellent service and the moment I drove my car in until I left. The service rep is exceptional and she made sure everything I wanted done was comple More

by LAFAMILIAPROPERTIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Nov 14, 2018 -

BMW of Sarasota responded

We're so glad to hear that you had a fantastic experience with us. Thanks for the great review!

November 14, 2018

Consistent performance As always the service dept was courteous, professional and pleasant. The service was completed as promised and accommodations were great. Never had a More

by smbailey5425@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Nov 14, 2018 -

BMW of Sarasota responded

Thanks for the awesome review! We're very pleased to hear that your service experience with us went above and beyond your expectations.

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