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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,879 Reviews

12,879 Reviews of BMW of Sarasota - Service Center

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February 17, 2019

Excellent service The service was excellent, with a knowledgeable service advisor, the waiting area was clean with nice amenities. I recommend them fully . A very nice More

by WJOHNGOLF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for the full five stars across the board!

February 17, 2019

Excellent Service and Great People Maria Lizardi is phenomenal. She always gets me in and quickly resolves whatever issue that I have with my BWM. She's simply the best!!! More

by danhoffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for your excellent review!

February 17, 2019

Service Happy with the service... would have preferred a bmw loner instead of dealing with hertz rental, so I opted to not get one. Like the coffee and snacks More

by arodemail15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

So glad to hear your service visit with us was a good one!

February 17, 2019

BMW of Sarasota is the Premier BMW Dealership of Florida! Fernando Santori is by far the best customer service representative I have ever worked with. He is very clear with his communication, very open to que More

by EJONES98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori, Mike Jones
Feb 18, 2019 -

BMW of Sarasota responded

It's great to know that Fernando, Mike, and the rest of our team delivered an outstanding customer service experience. Thank you for your amazing review!

February 16, 2019

Excellent service Great service and experience everytime I come in. Fernando always explain every detail and it’s great at what he does. I would recommend him and this More

by ODALISCANDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Feb 18, 2019 -

BMW of Sarasota responded

Thanks so much for the great review!

February 16, 2019

Always Excellent The service department does their work in a timely fashion, are attentive to their clients and do a very thorough job. I will keep returning. More

by lisa_markham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rogers
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for the wonderful review, Lisa! We look forward to seeing you again!

February 16, 2019

Great service! Very happy with BMW service Center, They took my car right in to get work done. They are always very Pleasant to their customers. My car was taken car More

by ARFGABBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for letting us know you had a fantastic service visit!

February 16, 2019

Great Service Had some warranty work done on my vehicle. Derek was attentive to my request and work was done in a timely fashion. I was very pleased with the serv More

by sjp_42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thank you very much for your excellent review!

February 16, 2019

Great Service We had a problem that was difficult to detect. The service manager was instrumental in finding the problem. Would definitely return if we need fu More

by RODNEYWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thanks, Rodney, for your awesome review!

February 16, 2019

Excellent service and very good communication Excellent service and great communication. Carlos was very friendly and helpful. They took care of my problem right away....and Carlos explaine More

by A5STARBUSINESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thank you for telling us that Carlos gave you a fantastic customer service experience from beginning to end!

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