BMW of Sarasota - Service Center

Recent Service I had a recent service appointment with Fernando as my service advisor. Everything went very smoothly. Fernando is an excellent advisor, is customer s I had a recent service appointment with Fernando as my service advisor. Everything went very smoothly. Fernando is an excellent advisor, is customer service focused and very knowledgeable. Thank you. More

Service day Fernando and the whole service team were a pressure to work with, the associates whom I worked with in the past before age no longer there but he was Fernando and the whole service team were a pressure to work with, the associates whom I worked with in the past before age no longer there but he was able to bridge that transition to a new associate easily. More

Service and sales Service was excellent... Tim, Robert, and Valentina. All great folks. Price to get a new car not so good. It seemed like sales was very interested i Service was excellent... Tim, Robert, and Valentina. All great folks. Price to get a new car not so good. It seemed like sales was very interested in getting me to trade up to new, but Pricing did not reflect that. Maybe next time More

Great customer service! Derek was great! He went out of his way to make sure we were taken care of and made sure we had a great experience. Derek was great! He went out of his way to make sure we were taken care of and made sure we had a great experience. More

Review Service was very efficient. Carlos was very helpful. Repairs were unexpected and more expensive than I anticipated; however, the car Just have over Service was very efficient. Carlos was very helpful. Repairs were unexpected and more expensive than I anticipated; however, the car Just have over 100,000 miles on it. Expense will be worth it to continue to drive for another hundred thousand miles. More

Derek is the BEST! Everything about my service was excellent. Have me in and out and a car loaner ready for me! Derek is always a pleasure to work with and he is a mai Everything about my service was excellent. Have me in and out and a car loaner ready for me! Derek is always a pleasure to work with and he is a main reason why i always come back for my service. He makes it EASY More

Overall a fine experience. My BMW was taken in on time and very quickly. Service advisor met with me within 10 mins and explained the services my car would receive. The car was My BMW was taken in on time and very quickly. Service advisor met with me within 10 mins and explained the services my car would receive. The car was fisnihed on time as promised and I was delivered a clean car, ready for and waiting. The interior was cleaned as well. An excellent job all around. More

PLEASANT Service was great, they even gave us a rental car while we got our car fixed.Jessica took good care of us, she explained everything that was getting d Service was great, they even gave us a rental car while we got our car fixed.Jessica took good care of us, she explained everything that was getting done to the car to us. Would recommend to all my friends!!! More

Derek was great as ususal and made a wonderful impression Derek was procided excellent and insightfu input, advice, suggestions and options to help me identify the car’s issue and to move towards a solution t Derek was procided excellent and insightfu input, advice, suggestions and options to help me identify the car’s issue and to move towards a solution that was good. More

Transmission repair Seth was my contact and he did a nice job coordinating the shop visit between me and a third party who brought the car since I was out of town. Actuat Seth was my contact and he did a nice job coordinating the shop visit between me and a third party who brought the car since I was out of town. Actuator in the automatic transmission needed to be replaced. After several days of driving it seems fine More