BMW of Sarasota - Service Center

Long Wait and substandard rental Had an appt for service for a defective sensor 2018 535i was scheduled to leave the car and get a service loaner- waited over an hour to get paperw Had an appt for service for a defective sensor 2018 535i was scheduled to leave the car and get a service loaner- waited over an hour to get paperwork straightened out and the rental they arranged for was a Chevy Malibu that is just not acceptable in my opinion. More

awsome Great service all the time Thanks guys!! Also Greg explained the problem with my car so i would have a better understanding of the situation. Great service all the time Thanks guys!! Also Greg explained the problem with my car so i would have a better understanding of the situation. More

Great job Overall great job service was excellent . Everything about the service experience was pleasant comfortable waiting area great service car was sparklin Overall great job service was excellent . Everything about the service experience was pleasant comfortable waiting area great service car was sparkling when I got it back. Thanks for a job well done. More

first year routine free maintenance Excellent experience, especially impressed with facilities, clean, well stocked waiting area, everyone friendly. Glad we changed from Lexus to BMW. Excellent experience, especially impressed with facilities, clean, well stocked waiting area, everyone friendly. Glad we changed from Lexus to BMW. I purchased a 2015 in Cincinnati after experience here in Florida with my wife's purchase. More

Excellent Customer Experience From the time you are greeted and signed in until the time you are signing out, BMW treats you like a VIP! Service staff are very well trained and the From the time you are greeted and signed in until the time you are signing out, BMW treats you like a VIP! Service staff are very well trained and they treat their customer as if they are the only ones they are dealing with! More

Oil change It took 2 3/4 hours to get an oil change and wash I farm back in Canada so l have nothing to do with any car dealerships It took 2 3/4 hours to get an oil change and wash I farm back in Canada so l have nothing to do with any car dealerships More

Service Excellent response from Carlos, getting an appointment right away, passing my record to Judy Owens since he wasn't scheduled ro be on duty the Saturda Excellent response from Carlos, getting an appointment right away, passing my record to Judy Owens since he wasn't scheduled ro be on duty the Saturday I was there. Judy also did an excellent job getting the routine service done on a very busy day in the service bays. She went the extra mile to make the experience as good as it could be. More

Zelia Streamlined service center with outstanding staff. Service was performed to good satisfaction and in a timely basis. Plus the bonus of a good car wa Streamlined service center with outstanding staff. Service was performed to good satisfaction and in a timely basis. Plus the bonus of a good car wash! More

New set of tires, front brakes routine maintenance Mr. L Mention had done great jobbfir my service need. My 2017 BMW x1’s warranty surprised me somewhat. My 2015 M 4 and 2015 535Xi all supposed havin Mr. L Mention had done great jobbfir my service need. My 2017 BMW x1’s warranty surprised me somewhat. My 2015 M 4 and 2015 535Xi all supposed having 4 year brake serverice coverage. With my x1 at 2 1/2 year ownweship the brake wear is not covered. I am very much disappointed. Obviously Tesla model S is my next vehicle to be. Overall your Service department is doing great job. I will continue to have all my Bimmers servives by you when I am in Florida. More

Always surpasses expectations Fernando and all the service staff at SouthPointe BMW are exceptional in all areas. Truly one of the main reasons I keep purchasing BMW’s IS because o Fernando and all the service staff at SouthPointe BMW are exceptional in all areas. Truly one of the main reasons I keep purchasing BMW’s IS because of the incredible service department and how they treat me. I know I can trust them to be fair, thorough, professional, knowledgeable and prompt. Couldn’t be more satisfied. More