BMW of Sarasota - Service Center

Service I called on a friday, and got an appt for sat at 9:30. Exceptional service from Carlos Munoz. Couldn't be more pleased. This was my 1st visit the I called on a friday, and got an appt for sat at 9:30. Exceptional service from Carlos Munoz. Couldn't be more pleased. This was my 1st visit there, and highly recommend it. More

Employees were attentive and professional. My car was brought in for regular maintenance. The employees were professional and helpful in making my appointment a positive experience. I was ple My car was brought in for regular maintenance. The employees were professional and helpful in making my appointment a positive experience. I was pleased with the service I received. More

Routine Service I enjoy working with Fernando. I have been coming in for just over a Year and he has always taken care of my Service needs. I noticed he has been Pr I enjoy working with Fernando. I have been coming in for just over a Year and he has always taken care of my Service needs. I noticed he has been Promoted and it is well Deserved. He is a Great Part of the BMW Team. Thanks Mike Vaughn More

Not impressed I feel the team pushes the sales of services. They make you feel that stuff has to be done immediately and then when you look at the recommendations y I feel the team pushes the sales of services. They make you feel that stuff has to be done immediately and then when you look at the recommendations you still have a few thousand miles before it’s necessary. My service person left for the day and no one knew my car was done. I sat there an extra hour. I sat there watching employees walk around eating popcorn. Not impressive. More

PROBLEMS NO LONGER FREE CAR WASHES CALL TO SCHEDULE SERVICE APPOINTMENT WAS NEVER RETURNED EMAIL WANTING TO RESCHEDULE MY MISSED APPOINTMENT-- CAR WAS ALREAD NO LONGER FREE CAR WASHES CALL TO SCHEDULE SERVICE APPOINTMENT WAS NEVER RETURNED EMAIL WANTING TO RESCHEDULE MY MISSED APPOINTMENT-- CAR WAS ALREADY THERE SERVICE ORDER STATED RIM HAD BEEN REPAIRED, HADNT BEEN TOUCHED. NO POPCORN LAST 2 VISITS. More

Terrible It took 8 days to find out a small problem then 5 days waiting for the part and don't know how long more before i got my car It took 8 days to find out a small problem then 5 days waiting for the part and don't know how long more before i got my car More

Love the service manager and team work here. I love this place and always trust the service manager and all team work here always get the best service and good quality. This place is awesome. Spe I love this place and always trust the service manager and all team work here always get the best service and good quality. This place is awesome. Special Derek service manger and Tammi manager Financial. More

Great service Total experience was as easy as possible. I was greeted promptly and was able to get a hot drink right away. The wait was comfortable and pleasant. My Total experience was as easy as possible. I was greeted promptly and was able to get a hot drink right away. The wait was comfortable and pleasant. My Service Advisor kept me informed and my car was washed before it was returned to me. The Director of Customer Relations was very helpful and answered my questions. More

Friendly, efficient. The employees were thorough and accommodating. They explained all aspects of the checkup and what was to be expected. When problems were found, they The employees were thorough and accommodating. They explained all aspects of the checkup and what was to be expected. When problems were found, they offered suggestions to make everything easier for me. More

Great Service Carlos in the service department has always been amazing and gone above and beyond every time. If you want to purchase or lease a vehicle, highly Carlos in the service department has always been amazing and gone above and beyond every time. If you want to purchase or lease a vehicle, highly recommend you visit Naycolle. More