BMW of Sarasota - Service Center

Excellent Service Experience Lewis and Loraine handled my service appointment in a very professional and customer friendly manner. They explained in detail every item that was add Lewis and Loraine handled my service appointment in a very professional and customer friendly manner. They explained in detail every item that was addressed with my visit and made sure all my questions were answered. Thank you. More

Not consistent quality This is regarding my BMW 528. The advisor was extremely nice and helpful. But, the car was left like a mess. The plastic seat cover, and the paper fr This is regarding my BMW 528. The advisor was extremely nice and helpful. But, the car was left like a mess. The plastic seat cover, and the paper front mat cover was left inside the car. The car was not washed or cleaned. I think it is really unprofessional, considering the fact that it is a BMW service. More

Excellent Service I've worked with Fernando many times over the past few years. He always keeps me informed and is able to answer any questions I may have. I feel lik I've worked with Fernando many times over the past few years. He always keeps me informed and is able to answer any questions I may have. I feel like I can trust the info he provides, which has not always been the case with other dealers. BMW of Sarasota is the best. More

CARLOS WORKED WITH SERVICE REP CARLOS. HE IS VERY WELL VERSED AND EXPLAINED EVERYTHING THAT WAS DIAGNOSED IN THE TEST. I HAVE WITH MANY AUTO SERVICE REPS IN WORKED WITH SERVICE REP CARLOS. HE IS VERY WELL VERSED AND EXPLAINED EVERYTHING THAT WAS DIAGNOSED IN THE TEST. I HAVE WITH MANY AUTO SERVICE REPS IN THE LAST 65 YEARS AND CARLOS MUNOZ IS BY FAR THE BEST. THANKS CARLOS ! More

Car inspection went smoothly and fast We thought we had a possible maintenance issue with the transmission. We went to Sarasota BMW on Saturday with no appointment. They took care of us in We thought we had a possible maintenance issue with the transmission. We went to Sarasota BMW on Saturday with no appointment. They took care of us in record time. Great service! More

Outstanding Service from Derek Thomas Derek Thomas was responsive, involved and helpful. He rushed my order, gave me a new loaner and communicated with me throughout the process. Great j Derek Thomas was responsive, involved and helpful. He rushed my order, gave me a new loaner and communicated with me throughout the process. Great job Derek! More

Great experience Derek in particular is a great representative of the BMW brand, the best rep I’ve met at any dealership around, and I’ve driven the best. Bravo! Derek in particular is a great representative of the BMW brand, the best rep I’ve met at any dealership around, and I’ve driven the best. Bravo! More

Recent service visit Seth is fantastic! He is such a great service advisor to have. Easy to deal with a super quick to get back to me. Always a pleasure to work with him. Seth is fantastic! He is such a great service advisor to have. Easy to deal with a super quick to get back to me. Always a pleasure to work with him. More

Excellent service Excellent and knowledgeable of my problem and the requirements for its service. Most helpful. Would highly recommend Carlos and the service department Excellent and knowledgeable of my problem and the requirements for its service. Most helpful. Would highly recommend Carlos and the service department to my friends More

Carlos Munoz in Service Dept is a Consummate Epert I took my dream car to BMW of Sarasota for scheduled maintenance. Carlos was quick to receive my vehicle and reviewed the automated diagnosis. After s I took my dream car to BMW of Sarasota for scheduled maintenance. Carlos was quick to receive my vehicle and reviewed the automated diagnosis. After satisfying all code requirements, Carlos educated me in great detail of the listed items required to restore my vehicle to mechanical perfection. Carlos is an amazing technician but he is also very personable, connected to and interested in the well being off customer he serves. Carlos represents BMW of Sarasota with integrity and a high degree of professionalism. More