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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,164 Reviews

13,164 Reviews of BMW of Sarasota - Service Center

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April 17, 2019

Yearly service Carlos does a great job. Very thorough assessment of the car to determine any issues. The waiting area was very pleasant and provided drinks and sna More

by EARS511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

BMW of Sarasota responded

We're glad to hear you enjoyed your visit with us. Thank you!

April 17, 2019

Excellent Service Experience I setup and appointment with Carlos Muñoz to service my 2015 BMW M4. Carlos made sure the appointment accommodated my schedule. He arranged for a loan More

by MJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

BMW of Sarasota responded

It's great to know you were completely pleased with every aspect of your visit and that Carlos played a big part in that. Thanks for your fantastic review!

April 17, 2019

X5 service visit. I recently brought my 2017 X5 in for routine maintenance, repair of a faulty sensor under warranty, and detailing. Although the replacement of the sen More

by BOBBEROO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

BMW of Sarasota responded

Thank you for letting us know that Carlos and the rest of the team went above and beyond during your visit!

April 17, 2019

Standard oil change Maria is amazing!!! She is friendly and kind. I enjoy her sense of humor. As long as she is there I will keep coming back. More

by EVANS2C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Abouzeid
Apr 18, 2019 -

BMW of Sarasota responded

We're happy to hear that Maria has earned your loyalty -- thank you!

April 16, 2019

Outstanding Experience BMW Sarasota service is absolutely outstanding. From the moment you are greeted when you pull in to the service bay to the moment you pick up your ca More

by DMBOZKURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Lizardi
Apr 16, 2019 -

BMW of Sarasota responded

That means a lot to us -- thanks so much!

April 16, 2019

Service We were and always are very satisfied.derek is always a big help . Always goes over and above to provide the best possible service . Thank you More

by KIRPUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

BMW of Sarasota responded

Thank you very much for letting us know how Derek always takes great care of you!

April 15, 2019

I do not like this review form I do not like a review system that requires all fields filled in with a minimum word count. I do not like a review system that requires all fields fil More

by sphersh63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

BMW of Sarasota responded

Hi -- We appreciate the feedback and can understand how frustrating it is to have a word count on a review. There's always a way to opt out or even delete a review that you've already left. If you'd like guidance on any of these choices, send us an email and we'd be more than happy to help. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

April 15, 2019

Valintina is awesome and so is Fernando! They really take care of you and that gives me confidence for buying from bmw of Sarasota in the future. More

by jonathanravanello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Lizardi, Fernando Santori
Apr 16, 2019 -

BMW of Sarasota responded

That's great to hear, Jonathan! Thank you very much and look forward to seeing you again.

April 15, 2019

Outstanding people was very caring . Because of the employees and the service I received and also of the information that was provide as far as the extended warranty and parts on the car. More

by KATMRSBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

BMW of Sarasota responded

We're very proud that our team earned such a high rating -- thank you!

April 14, 2019

Excellence Always Service is always delivered with excellence and professionalism at SRQ BMW. Fernando never fails to go above and beyond what is expected. Thank you SR More

by cnorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Apr 15, 2019 -

BMW of Sarasota responded

Thank you for the wonderful review!

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