13,164 Reviews of BMW of Sarasota - Service Center
Yearly service Carlos does a great job. Very thorough assessment of the car to determine any issues. The waiting area was very pleasant and provided drinks and sna Carlos does a great job. Very thorough assessment of the car to determine any issues. The waiting area was very pleasant and provided drinks and snacks. More
Excellent Service Experience I setup and appointment with Carlos Muñoz to service my 2015 BMW M4. Carlos made sure the appointment accommodated my schedule. He arranged for a loan I setup and appointment with Carlos Muñoz to service my 2015 BMW M4. Carlos made sure the appointment accommodated my schedule. He arranged for a loaner which was ready when I arrived at the dealership. The work was completed on the same day ahead of his estimated timeframe. Upon my arrival at the dealership, he personally greeted me. To my surprise, he had my car washed and beautifully cleaned. He walked me through the work performed in order to validate my satisfaction. We own other high end German vehicles and this is the best experience I’ve ever had for a service appointment. We’ll done Carlos and Sarasota BMW! This is role model service and customer care. More
X5 service visit. I recently brought my 2017 X5 in for routine maintenance, repair of a faulty sensor under warranty, and detailing. Although the replacement of the sen I recently brought my 2017 X5 in for routine maintenance, repair of a faulty sensor under warranty, and detailing. Although the replacement of the sensor became more involved than expected, requiring reprogramming of the auto-stop feature, My service advisor, Carlos Munoz, kept me informed of all developments and had a brake system flush that came do performed while the car was there. When I got it back from detailing, it was immaculate. Showroom condition or better. I thank Carlos and the rest of the staff for thorough job. More
Standard oil change Maria is amazing!!! She is friendly and kind. I enjoy her sense of humor. As long as she is there I will keep coming back. Maria is amazing!!! She is friendly and kind. I enjoy her sense of humor. As long as she is there I will keep coming back. More
Outstanding Experience BMW Sarasota service is absolutely outstanding. From the moment you are greeted when you pull in to the service bay to the moment you pick up your ca BMW Sarasota service is absolutely outstanding. From the moment you are greeted when you pull in to the service bay to the moment you pick up your car from service, everyone is professional, friendly and knowledgeable. Our service administrator, Valentina is truly a gem. She makes sure that we feel completely satisfied with our service and makes us feel very confident along the way. Thank you for making our experience with BMW Sarasota so great! More
Service We were and always are very satisfied.derek is always a big help . Always goes over and above to provide the best possible service . Thank you We were and always are very satisfied.derek is always a big help . Always goes over and above to provide the best possible service . Thank you More
I do not like this review form I do not like a review system that requires all fields filled in with a minimum word count. I do not like a review system that requires all fields fil I do not like a review system that requires all fields filled in with a minimum word count. I do not like a review system that requires all fields filled in with a minimum word count. I do not like a review system that requires all fields filled in with a minimum word count. I do not like a review system that requires all fields filled in with a minimum word count. I do not like a review system that requires all fields filled in with a minimum word count. I do not like a review system that requires all fields filled in with a minimum word count. I do not like a review system that requires all fields filled in with a minimum word count. I do not like a review system that requires all fields filled in with a minimum word count. I do not like a review system that requires all fields filled in with a minimum word count. More
Valintina is awesome and so is Fernando! They really take care of you and that gives me confidence for buying from bmw of Sarasota in the future. and so is Fernando! They really take care of you and that gives me confidence for buying from bmw of Sarasota in the future. More
Outstanding people was very caring . Because of the employees and the service I received and also of the information that was provide as far as the extended warranty and parts on the car. Because of the employees and the service I received and also of the information that was provide as far as the extended warranty and parts on the car. More
Excellence Always Service is always delivered with excellence and professionalism at SRQ BMW. Fernando never fails to go above and beyond what is expected. Thank you SR Service is always delivered with excellence and professionalism at SRQ BMW. Fernando never fails to go above and beyond what is expected. Thank you SRQ BMW! More