BMW of Sarasota - Service Center

This is very annoying to do with email password erc please tell manager or hr to get a different survey please tell manager or hr to get a different survey More

Derrick Thomas is the best! !! You need to give him a raise. Always willing to go the extra mile. Always ahead of the game. He’s the best! Promote him! !! You need to give him a raise. Always willing to go the extra mile. Always ahead of the game. He’s the best! Promote him! More

They get the job done. They are very professional, but boy do they know how to charge. They are very expensive. They are very professional, but boy do they know how to charge. They are very expensive. More

Carlos is terrific. A great service advisor to work with. Explains issues and clearly communicates. I trust Carlos. A great service advisor to work with. Explains issues and clearly communicates. I trust Carlos. More

Customer service is horrible. We have owned 7 new BMW’s and were treated Terrible! We have owned 7 new BMW’s and were treated Terrible! More

Cameron was very professional and was on time. He took the time to explain the recall and suggested other onsite services that BMW offers. He took the time to explain the recall and suggested other onsite services that BMW offers. More

I have always had a great experience at BMW Sarasota. Everyone gives exceptional service! Thank you Everyone gives exceptional service! Thank you More

Replaced battery and performed under vehicle inspection. Verified all electronic systems were working properly. X5 dropped off by towing service and promptly scheduled for service. Verified all electronic systems were working properly. X5 dropped off by towing service and promptly scheduled for service. More

Everything went smoothly. Our needs and concern were handled efficiently. Lucy is a great service representative, very professional. Great dealership. Our needs and concern were handled efficiently. Lucy is a great service representative, very professional. Great dealership. More

I can’t explain it’s too complicated. Disappointed in the service that they did not solve the problem sooner Disappointed in the service that they did not solve the problem sooner More