Back

BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,401 Reviews

12,401 Reviews of BMW of Sarasota - Service Center

Sort by
December 07, 2018

Airbag idiot light Got it fixed. Gave me a deal on hourly rate. Gave me free rental since wouldn’t be done by end of day. 25 word minimum is silly More

by KEITHRBADGLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Parker
Dec 10, 2018 -

BMW of Sarasota responded

Thank you for the great review, Keith!

December 07, 2018

Best service Awesomeness very good service staff Good coffee and snacks someday service The best dealer I have been in. The people so nice took the time to More

by SANTIAGO6970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2018 -

BMW of Sarasota responded

It's wonderful to know that you had a great visit with us. Thanks for the stellar review!

December 06, 2018

Great experience. BMW of Sarasota is a great place to have your car worked on. Marc the Mechanic was great, Jessica the service Manager kept me informed and answered a More

by CJOHNSTON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc the Mechanic , Jessica Caycedo
Dec 06, 2018 -

BMW of Sarasota responded

We're happy to hear about your great visit with us. Thank you so much!

December 06, 2018

Service Top notch service. Extremely professional. Seth is great to work with. Facilities are neat and clean with a great customer lounge area. I highly recom More

by KEBTTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rodgers
Dec 06, 2018 -

BMW of Sarasota responded

Thanks for your full five stars!

December 06, 2018

Periodic Service Great service from the start Being met by Johnny S at the door and meeting Jessica. Even though I was about 20 minutes early they took me right in. Co More

by MWRICE1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Dec 06, 2018 -

BMW of Sarasota responded

Thanks so much for letting us know you had a great visit with us! Thank you for bringing in your retired racers as well; they're always welcome.

December 06, 2018

Prompt No-hassle Service I'm new to the area and when I received a recall notice on Saturday for the airbag, I called on Monday to set up the appointment. I was given an appo More

by MyShui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Dec 07, 2018 -

BMW of Sarasota responded

We're happy to have met all of your needs. Thanks so much for the wonderful review!

December 06, 2018

So fresh Dealership is so fresh and so clean Tech really knew what he was doing Great staff, very polite. Will be back in the future Thank you. More

by BRYHOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bachar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Tabar, Doug Gibson, Richard Bobek
Dec 06, 2018 -

BMW of Sarasota responded

Thanks for your stellar review! We look forward to seeing you again!

December 06, 2018

Routine scheduled service. Everything went well and all work performed within estimated time. Carlos Munoz is very efficient and personable and ensures all relevant info is conv More

by richard.lettieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

BMW of Sarasota responded

Thank you for your wonderful review!

December 05, 2018

Spectacular Customer care and services, accurate auto diagnosis, timing , knowledgeable, great mechanic work, jod warranty, wonderful skills communication, good More

by ACUTIN1849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Martin
Dec 06, 2018 -

BMW of Sarasota responded

Thanks so much for your incredible review! We appreciate it!

December 04, 2018

Over charges for repeat service Work was done in October for an oil leak and also for other assessed work for which we were charged $3700. My car is older but In Wonderful shape and More

by msmary2724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando Becerra, Valentina Lizzardi
Dec 05, 2018 -

BMW of Sarasota responded

We apologize that your visit with us wasn't what it should've been but appreciate your feedback. If you'd like to send us an email with further details so we can look into the specifics of your visit, we would be grateful. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

...
1197
...