BMW of Sarasota - Service Center

An Outstanding Experience I could not be happier with the entire experience! From the drop off, to the comfortable and cheerful waiting area...the short wait...And the qualit I could not be happier with the entire experience! From the drop off, to the comfortable and cheerful waiting area...the short wait...And the quality of the service. Lewis saw to it that all went well and explained what would and what did happen. More

Very Poor Service There were many errors with regards to my experience with this dealership. On top of that I was promised a call from a dealership manager and have yet There were many errors with regards to my experience with this dealership. On top of that I was promised a call from a dealership manager and have yet to receive that call. Now the same warning light has returned after taking a week to fix. More

Service Fernando provided in a very thorough and good customer service during and after my service was performed. I was also provided a vehicle and short noti Fernando provided in a very thorough and good customer service during and after my service was performed. I was also provided a vehicle and short notice More

Professional, Timely, Customer Waiting area was comfortable. There was only one disappointing moment. My reason for the visit was for scheduled service and for two new front tires which were not there after bei There was only one disappointing moment. My reason for the visit was for scheduled service and for two new front tires which were not there after being promised they would be. Now I have to return next Sunday. More

GREAT SERVICE I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING IS WORKING PROPERLY. DEFINITELY SUGGEST WORKING WITH HER. More

every week i take my cooper in they never get it right i have had a bad experience. every week i take my cooper in. then the next week something else goes wrong. they do not check it correctly the first ti i have had a bad experience. every week i take my cooper in. then the next week something else goes wrong. they do not check it correctly the first time. i want them to check it all over and fix everything not keep coming back. i am beginning to think they do not know how to fix mini coopers. More

Such a professional job Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I can say is truly Top Notch ! More

Bmw i3 Service Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has exceeded expectations! More

Exemplary customer experience BMW of Sarasota continues to offer superior service. I’ve had my car there three times in the last 5 months for various reasons. First a recall, next BMW of Sarasota continues to offer superior service. I’ve had my car there three times in the last 5 months for various reasons. First a recall, next a windshield replacement and most recently a 10k service. Each time was a pleasant and low impact experience. I was given a loaner when needed. And all service was completed when promised. The SA, Fernando, was attentive and communicative. And every time my car was washed before being returned to me. It doesn’t get any better. More

Always a great experience Fernando is always very polite, reachable and is on top of everything to make sure the car issues are address appropriately. The dealership is such a Fernando is always very polite, reachable and is on top of everything to make sure the car issues are address appropriately. The dealership is such a nice place, I enjoy all the nice details they have to make the customers feel very comfortable. Thanks Fernando and bmw sarasota More