BMW of Sarasota - Service Center

In & out quickly , easy appointment, good coffee, not a whole lot of paperwork or admin stuff. nice waiting area, car operating fine, thanks for help , easy appointment, good coffee, not a whole lot of paperwork or admin stuff. nice waiting area, car operating fine, thanks for help More

First visit and will be back From the moment I pulled in and was greeted at my car I felt at home. I went in to have the dealer look at my bluetooth connectivity and once they sho From the moment I pulled in and was greeted at my car I felt at home. I went in to have the dealer look at my bluetooth connectivity and once they showed me the settings they recommended a 4 wheel alignment. They did the work quickly while I waited. Maria was outstanding in her communication skills and getting the genius to come and set a couple of other things on the radio for me. More

1 year check up Maria and other staff did a great job. Work was completed under 2 hours. Waiting area was pleasant. Food and drink service was good. Nice variety. T Maria and other staff did a great job. Work was completed under 2 hours. Waiting area was pleasant. Food and drink service was good. Nice variety. Thank You More

Estimate only Staff always top notch and friendly. only complaint is cost of labor dealetship is on the ball woud buy a car there again but keep it within war Staff always top notch and friendly. only complaint is cost of labor dealetship is on the ball woud buy a car there again but keep it within warranty More

Initial contact with BMW was frustrating.Service was great. The reception desk either did not answer after a few calls I was put thru to service. Call was dropped. On my next Call Tiffany got things moving to The reception desk either did not answer after a few calls I was put thru to service. Call was dropped. On my next Call Tiffany got things moving to the right people. More

Recall I wait almost 45 minutes in the lounge before the service person came! Definitely o long!! have to talk with 2 persons before Derek came I wait almost 45 minutes in the lounge before the service person came! Definitely o long!! have to talk with 2 persons before Derek came More

1998 528i repair Extremely disappointed to get into car after spending almost blue book value for maintenance and the check engine light is on??? Technicians rarely f Extremely disappointed to get into car after spending almost blue book value for maintenance and the check engine light is on??? Technicians rarely finish any repairs in original estimated time. My new seat motor makes noises a new one should not? Carlos Munoz in service is the ultimate professional! More

Great customer service Maria was very responsive and made sure the service I required was completed on a timely basis and went above and beyond to make it painless for me. Maria was very responsive and made sure the service I required was completed on a timely basis and went above and beyond to make it painless for me. Thank you. More

Sarasota BMW Reliable Dependable Quality Service Jack helped us into our first BMW and we belong to the BMW family for good now. Your service team dispelled any concerns we had with owning and enjoy Jack helped us into our first BMW and we belong to the BMW family for good now. Your service team dispelled any concerns we had with owning and enjoying such a fine driving machine. Our service rep Fernando Santori has that knowledge and passion to guide us in running at peak performance. I am a realtor and customers note the car you own and BMW's 5 series carries that image of success. Your other personal are always a delight, Loraine with a sunny smile and so many others. I wish they had name badges so I could tell you how attentive they each are. Your concierge ambassador is always at the ready to help she is a delight. We will miss the car wash service that came with our car. A Merry Christmas and healthy Happy New Year More

recall work I needed to have some recall work done. I worked with Derrick and he was very professional and helpful. I appreciated the treatment that I received. I needed to have some recall work done. I worked with Derrick and he was very professional and helpful. I appreciated the treatment that I received. More