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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,421 Reviews

12,421 Reviews of BMW of Sarasota - Service Center

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December 21, 2018

Repair 435i Lewis is my service contact and he is amazing. He had my loaner waiting for me and was communicative about the status of my vehicle. It’s holiday ti More

by CMGIRESI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lewis in service
Dec 26, 2018 -

BMW of Sarasota responded

Thanks for taking a moment to tell us that Lewis made your visit a great one!

December 21, 2018

Seth, my Sarasota BMW service advisor is the best Seth my Sarasota BMW service advisor is the best there is in BMW service. I always ask for him to look after all my BMW cars. Trustworthy and helpful More

by MTAZI1286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Dec 26, 2018 -

BMW of Sarasota responded

We're very glad to know that Seth has earned your loyalty. Thanks so much for your excellent review!

December 21, 2018

Great friendly people Every time I go to Bmw of Sarasota they treat me like I’m at home. They are very kind and courteous, my service advisor Seth is always very profession More

by CHRISARICE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rogers, Tatiana Bourey
Dec 26, 2018 -

BMW of Sarasota responded

We are so glad that you feel you are family when you come to visit us. Thanks so much for your amazing review!

December 21, 2018

The best customer service! I always receive the best customer service at BMW Sarasota! Thanks everyone at BMW, Derek in service, JP in finance (manager) you boys made it a pleas More

by xjaqix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

BMW of Sarasota responded

We're pleased to hear you had a great visit with us. Thanks for your awesome review!

December 21, 2018

BMW 320i Service/Repair Derek did an awesome job leading the repair process and arranging transportation for me during my car’s repair/service. His attention to detail and cu More

by kjfranqueiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

BMW of Sarasota responded

Thanks for your full five stars!

December 21, 2018

Oil change Carlos was great very helpful. Got my car washed and oil change timely fashion. Plan to keep coming back to Sarasota bmw for all my car needs More

by MICHAELFREAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

BMW of Sarasota responded

Thanks for your awesome review, Michael! We look forward to seeing you again!

December 21, 2018

Quick, fast and efficient Carlos was great, kept in constant communication! Notifed me of the problems from the engine light. Got the unit though the repair fast. Great job. More

by robbie.fonseca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

BMW of Sarasota responded

Thanks for your amazing review!

December 21, 2018

Supurb Service Carlos Munoz is the most exceptional person we have met at BMW of Sarasota. He is a very valuable asset to BMW of Sarasota with his high knowledge of More

by AC.CROSSFIRE2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

BMW of Sarasota responded

We are very proud of Carlos for earning such high praise. Thank you very much for your incredible review and we hope you had a merry Christmas as well!

December 20, 2018

Fantastic service advisor and team! Fernando is very professional and accommodating, I personally enjoy servicing my car with him because the experience is always easy and comfortable! W More

by HAMEDAB24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori, Abby Abouzeid
Dec 20, 2018 -

BMW of Sarasota responded

We're so happy to know that your visit was a great one from beginning to end. Thank you for your full five stars!

December 20, 2018

Fernando is amazing Fernando was knowledgeable , patient and kept me informed every step of the way. Best service agent I’ve experienced at BMW and the most sincere and More

by BETHTALUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The hertz agents both female and male very pleasant and professional , Fernando Santori
Dec 20, 2018 -

BMW of Sarasota responded

Thanks for letting us know that Fernando made your visit a great one!

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