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BMW of Sarasota - Service Center

Sarasota, FL

4.7
11,874 Reviews

11,874 Reviews of BMW of Sarasota - Service Center

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October 23, 2018

Not standed in Arcadia An object destroyed my tire in Arcadia at 5PM on Sunday. I pushed the emergency button and they arranged a car transport to the dealer, Lyftt home fo More

by WTOMMASINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

BMW of Sarasota responded

We are so happy to hear you had an amazing visit with us and we were able to meet all of your needs. Thanks so much for the full five stars!

October 23, 2018

Always treated awesome Have had many cars over the years and many different makes. Best dealership I have used. Always enjoy my time there and get treated wonderfully. More

by UPYOURKILT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentina Lizardi, Rich Liammari
Oct 24, 2018 -

BMW of Sarasota responded

Thank you very much for your amazing review! It means a lot to us.

October 23, 2018

great Service advisor Seth Rodgers is there waiting while i pull up,gets to work on my car right away. I dont get channeled to anyone. Seth comes and finds More

by PHILPAPPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tighe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Rodgers, Richard Bobek
Oct 24, 2018 -

BMW of Sarasota responded

Phil, we are glad to know that Seth made your visit smooth and stress-free. Thank you very much for the amazing review!

October 22, 2018

Efficient service, pleasant/comfortable waiting area. Maria is very friendly and excellent service consultant. Waiting area is comfortable and stocked with snacks, drinks, and delicious fresh baked cooki More

by DGBRUBAKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Siriphokha
Oct 22, 2018 -

BMW of Sarasota responded

We are so happy to hear about your great visit with us. Thank you so much for the amazing review!

October 22, 2018

Knowledgeable and Honest Carlos takes care of my BMW as if it were his own, and knows that when people see an older BMW on the road, and looking good, it's the BEST form of ad More

by mjohnso2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

BMW of Sarasota responded

We are pleased to hear that Carlos made your visit an exceptional one! Thank you very much for the amazing review.

October 22, 2018

Oil change Fernando provided excellent service. It's always a pleasure to deal with him. Waiting area is comfortable and the snacks and drinks add to the experie More

by KEVNMICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Oct 22, 2018 -

BMW of Sarasota responded

Thanks so much for your excellent review!

October 21, 2018

Review This is the last review I will do unless you change their requirement that we give a written comment. My only other comment is that I thought when you More

by MINDY4921
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

BMW of Sarasota responded

Mindy, we apologize that there is a requirement for a written comment. This is through Dealer Rater and not BMW of Sarasota, but we will speak to our contact about it. We also apologize if we missed a detail of your car and will forward this to our staff to look into it. Thank you for your feedback; please send us an email if there's anything more you would like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 21, 2018

Fernando is wonderful. This is our third BMW from Sarasota and it will not be our last. Fernando understands details of the vehicles and attends to our personal care. He has More

by zgennette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Oct 22, 2018 -

BMW of Sarasota responded

Thanks so much for not only your long time loyalty but for your amazing review! We appreciate it!

October 21, 2018

Flat tired replacement I had a flat tire on my way home from work. I called bmw roadside assistance and my car was placed on a flat bed truck. The car was delivered to the d More

by M6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

BMW of Sarasota responded

We're happy to hear we were able to get you back onto the road in a quick and efficient manner. Thanks for the positive review!

October 21, 2018

Great customer service BMW Sarasota is what customer service is all about. Maria Service Advisor is always providing great customer service. I drive from Tampa to get my car More

by alexcristales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

BMW of Sarasota responded

Thanks so much for coming from Tampa to have your car serviced with us and also for your excellent review, Alex!

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