BMW of Sarasota - Service Center

Excellent Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nic Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. More

Recall I was pleased with the overall service for my car’s recall, however, I had the service department diagnosis why my check engine light was on. I paid I was pleased with the overall service for my car’s recall, however, I had the service department diagnosis why my check engine light was on. I paid $95 for them to tell me my gas cap was not tight enough. I was fine paying the $95, I was happy it wasn’t something more serious. I am so tired of companies adding an extra charge like “Shop Supplies”. For $11, I know this is a very small amount of money, but when I asked what “Shop Supplies” are no one could tell me exactly what it was. The sweet little cashier said maybe it was the floor covers they put in my car so my mats don’t get dirty when they work on my car. Really? I don’t think so. Some one standing there said maybe it was capping off the fluids in my car. Really? I didn’t ask them to do that. I paid $95 to find out my gas cap wasn’t on tight enough and then $11 for “Shop Supples”, I think “Shop Supplies” should be included in the $95 diagnosis. More

Carols Rocks Carlos is very nice and professional. I was in and out quicker than expected. Comfortable waiting area allows laptop access so you can still work wh Carlos is very nice and professional. I was in and out quicker than expected. Comfortable waiting area allows laptop access so you can still work while waiting. More

Service = OK Sales = insulting According to this dealer our 2 year old 528i in excellent condition with less than 10,000 miles had depreciated 50% !! The service department tried t According to this dealer our 2 year old 528i in excellent condition with less than 10,000 miles had depreciated 50% !! The service department tried to sell hundreds of dollars of what should be warranty service. More

Every problem was handled properly , plus aunknown problem All work was completed in almost the time projected. Car wash was very well done as well. Maria did a good job for us......... I would certainly All work was completed in almost the time projected. Car wash was very well done as well. Maria did a good job for us......... I would certainly continue our relationship for service to my X5 More

Service The service performed was superb and my advisor Carlos Munoz did an exceptional job going over all the details. Very happy with the experience at the The service performed was superb and my advisor Carlos Munoz did an exceptional job going over all the details. Very happy with the experience at the dealership. More

Service Counselor Derek was great. The greeting people were friendly and professional. Overall I thought this was the best service I’ve received at any car se Counselor Derek was great. The greeting people were friendly and professional. Overall I thought this was the best service I’ve received at any car service location. I think you need to work with the woman that answers the phone and sets appointment she kept me on the line while speaking to someone and typing into the computer for 5!minutes. She was very nice but annoying to wait while listening. A great experience but remember that she is your first line of contact. More

Great customer service! Love the team work, how friendly and nice everyone is and the customer service. Waiting for my car in the lobby is not torcher. Love the car wash at e Love the team work, how friendly and nice everyone is and the customer service. Waiting for my car in the lobby is not torcher. Love the car wash at end. 😊 only wish that fixing our bmw wasn’t so pricey we have 3. Ugh! But Seth always tries to makes it a tad better. Thanks Seth. More

Awesome sauce Fast and reliable. They took care of me and my car in an efficient and timely manner. Will always drive out of my way to go to BMW of Sarasota Fast and reliable. They took care of me and my car in an efficient and timely manner. Will always drive out of my way to go to BMW of Sarasota More

Jessica I am always amazed and impressed with Jessica. She is friendly, professional and compassionate. Her sense of humor seals the deal. BMW Sarasota is luc I am always amazed and impressed with Jessica. She is friendly, professional and compassionate. Her sense of humor seals the deal. BMW Sarasota is lucky to have her. More