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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,006 Reviews

12,006 Reviews of BMW of Sarasota - Service Center

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November 18, 2018

Excellent service My tech, Fernando, always goes above and beyond to make sure my appointments are efficient and comprehensive. Everyone is always so friendly and hel More

by cnorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 21, 2018 -

BMW of Sarasota responded

Thank you for your amazing review!

November 18, 2018

Professionalism and efficiency I worked with Carlos, the car was in for maintenance - he kept us informed of the progress. When it turned out that they needed to order a car he qu More

by ONEILJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

BMW of Sarasota responded

Thanks for letting us know that Carlos made your visit a great one!

November 18, 2018

Great experience Franando is very personable and extremely conscientious! He represents BMW well and makes you feel good about your experience. I have dealt with Fe More

by ROBERTBLUMENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 21, 2018 -

BMW of Sarasota responded

We're glad to hear that Fernando made your visit a great one. Thank you for the amazing review!

November 18, 2018

Great friendly experience The entire experience was great and would recommend to others the entire staff was helpful and go above and beyond to ensure the customer has everythi More

by ANTVALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

BMW of Sarasota responded

We're happy to hear that! Thank you for the lovely review!

November 18, 2018

Service with a smile From start to finish, my latest experience at BMW was a good one. First, my service call was taken care of quickly. Secondly, my service representativ More

by PENNIEHENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Rodriguez
Nov 21, 2018 -

BMW of Sarasota responded

This is exactly what we love to hear! Thanks for the awesome review!

November 18, 2018

Great Service! Derek took care of our car from beginning to end with no complaints. Would definitely recommend working with Derek to get great service at a reasonab More

by VIKTORIAHARDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

BMW of Sarasota responded

Thanks for the great review!

November 18, 2018

Customer service. I want to said thank you for the amazing experience at bmw .. I’m a customer since 2001 and the service is always outstanding! I want to said a speci More

by GIANCARLOYENGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

BMW of Sarasota responded

Thanks so much not only for your fantastic review but for being our long time customer!

November 18, 2018

Service Derek got me in and out with little delay, solved my issue and even uber's you where you need to go and back while vehicle is being serviced. Car now More

by RICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

BMW of Sarasota responded

Thank you for the awesome review, Rick!

November 18, 2018

Kind Service Derek Thomas Took the time to research and explain my vehicle issue and method to resolve it. Kept me in the loop durning the whole repair process. More

by CLARENCE.L.LOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

BMW of Sarasota responded

Thanks so much, Clarence, for the amazing review!

November 17, 2018

Perfecto , Service BMW resort to the service of BMW, always a pleasure, they are very kind, fast, careful, absolutely always recommend it, I am your eternal customer, total More

by MILKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

BMW of Sarasota responded

We appreciate not only your amazing review but your loyalty as well. Thank you!

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