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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,022 Reviews

12,023 Reviews of BMW of Sarasota - Service Center

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November 22, 2018

Had a very good experience. Had to top off fluid level. Manager at entrance was very organized and took care of us quickly. Problem: Several months ago we entered Q and was asked to back out because they More

by EDEBOHLS2011
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

BMW of Sarasota responded

We apologize your visit with us wasn't all that it should've been but we are glad to hear that overall, you had a positive experience with us, Douglas.

November 22, 2018

Best service department Scheduling a service appt and the work completed were exceptional. A wonderful experience all around. Everyone we dealt with was professional and co More

by DABERLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Nov 23, 2018 -

BMW of Sarasota responded

Thanks for your awesome review and recommendation!

November 22, 2018

Great customer service Robert real is the salesman that sold me my vehicle last month and he has been great. He was helpful during the sale and afterwards with all my vehi More

by BMICHALO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Real
Nov 23, 2018 -

BMW of Sarasota responded

Thanks so much for your truly amazing review! It's great to hear your visit was exceptional from beginning to end.

November 22, 2018

Efficient Compared services at other BMW dealerships and the service and pricing of services was a bit higher and not as good. I live about 30 miles away and it More

by RWJONES8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

BMW of Sarasota responded

Thanks for coming from so far to see us!

November 22, 2018

Needed emergency repairs Timely, understanding and as usual first class service Fixed the problem in as efficient and cost effective way as possible Made us feel like ours w More

by JBJOHNCARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

BMW of Sarasota responded

This is exactly how we want our customers to feel when they visit us. Thank you so much for the excellent review!

November 22, 2018

Very satisfactory All went very well with the initial service work i.e. new battery, FRM Controller, replace 2 recall items, etc. I picked up my car and left the dealer More

by TCCC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

BMW of Sarasota responded

So glad to hear that despite the small hiccup, you had an amazing visit with us! Thank you for taking a moment to write this wonderful review!

November 21, 2018

Replacement of defective emergency door lock. I couldn't ask for more courteous, expedient, professional, attention or service from my service advisor, Maria Lizardi, or the service technicians at More

by DRSLTGHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

BMW of Sarasota responded

Thanks so much for your excellent review!

November 21, 2018

Very good the service was nice and very This dealer they are very helpful they treat you very nice and keep you posted on all the details about your car and also try to give you all the disc More

by davegou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo, Fernando Santori, Austin Martin
Nov 23, 2018 -

BMW of Sarasota responded

Thank you for your amazing review!

November 21, 2018

Carlos Nunez was great Carlos is very professional and very helpful . He us always very understanding always helping us when we take our vehicle in. He recommended me More

by CLARATOVAR33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

BMW of Sarasota responded

We're happy to hear that Carlos took excellent care of you. Thanks for the outstanding review!

November 21, 2018

Service on my BMW X3 Excellent They find out a mechanic problem on my car. I was there only for oil changing It cost more but the make the repair and give me a courtesy c More

by EMONDS0564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rodgers
Nov 23, 2018 -

BMW of Sarasota responded

Thanks for the amazing review!

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