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BMW of Sarasota - Service Center

Sarasota, FL

4.7
11,632 Reviews

11,632 Reviews of BMW of Sarasota - Service Center

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June 16, 2011

John Tremblay was very nice and explained all my options to me. I have 2 different extended warranty plans and explained to me what each one covers, but if something needed to be done and it isn't covered, More

by stelz12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John R. Tremblay
June 14, 2011

I brought our BMW in for service and the service advisor was Neil McCarthy. He was very helpful both in terms of setting up the service and answering my questions. The service was done properly and withi More

by jwstaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil McCarthy
June 12, 2011

I went in for service and eveythinh was fast and easy. The entire staff was very nice and helpful. I am more than pleased with my visit. More

by Ajsgolf27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John r tremblay
June 04, 2011

I have been a customer of BMW of Sarasota for over 5 years, following the purchase of a 330i. I have always received prompt, professional and courteous service from the entire staff of the dealership. More

by dfrmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay
May 30, 2011

I recently moved to Sarasota from Princeton with my 10 year old BMW 740 iL. It was due for brake service, so I took it to BMW of Sarasota. It is a new facility with an exceptional commitment to customer More

by tgardner34236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wilson
May 25, 2011

I just want to say my service gentleman John who deal with me is a saint. I was in a foul mood the morning of my appointment and took it out on him. He kept his cool and treated me with the utmost respec More

by mollygodoy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John and also Eric in the rental car department
May 23, 2011

John did a very thorough job with our service appointment. He went out of his way to inform us of the service details. Every thing was done in a proessional manner. He also helped us make an More

by A.L. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tremblay
May 20, 2011

I had a problem with my 750 LI and they were insistent that they would find and resolve the problem. They gave me a BMW to drive while my car was in service and they kept me updated on what was happenin More

by romabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wilson
May 12, 2011

The engine service light came on and Kyle knew we were scheduled to travel in the next several days. He asked me to bring the car in for service that morning 5/10. I am approximately 1 hour away. The dea More

by gwgraner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Tabar & Kaite
May 11, 2011

WE HAVE HAD OUR 2005 BMW CONVERTIBLE 325i IN TO THIS DEALER SIX TIMES FOR REPAIR AND IT IS A FIGHT EVERY TIME WE HAVE TO TAKE IT BACK. WE HAVE SPENT OVER $2000 TO GET THE CONVERTIBLE AUTOMATIC TOP REPA More

by LINROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
EVERYONE THERE