BMW of Sarasota - Service Center

1 year check up Maria and other staff did a great job. Work was completed under 2 hours. Waiting area was pleasant. Food and drink service was good. Nice variety. T Maria and other staff did a great job. Work was completed under 2 hours. Waiting area was pleasant. Food and drink service was good. Nice variety. Thank You More

Estimate only Staff always top notch and friendly. only complaint is cost of labor dealetship is on the ball woud buy a car there again but keep it within war Staff always top notch and friendly. only complaint is cost of labor dealetship is on the ball woud buy a car there again but keep it within warranty More

Initial contact with BMW was frustrating.Service was great. The reception desk either did not answer after a few calls I was put thru to service. Call was dropped. On my next Call Tiffany got things moving to The reception desk either did not answer after a few calls I was put thru to service. Call was dropped. On my next Call Tiffany got things moving to the right people. More

Recall I wait almost 45 minutes in the lounge before the service person came! Definitely o long!! have to talk with 2 persons before Derek came I wait almost 45 minutes in the lounge before the service person came! Definitely o long!! have to talk with 2 persons before Derek came More

Sarasota BMW Reliable Dependable Quality Service Jack helped us into our first BMW and we belong to the BMW family for good now. Your service team dispelled any concerns we had with owning and enjoy Jack helped us into our first BMW and we belong to the BMW family for good now. Your service team dispelled any concerns we had with owning and enjoying such a fine driving machine. Our service rep Fernando Santori has that knowledge and passion to guide us in running at peak performance. I am a realtor and customers note the car you own and BMW's 5 series carries that image of success. Your other personal are always a delight, Loraine with a sunny smile and so many others. I wish they had name badges so I could tell you how attentive they each are. Your concierge ambassador is always at the ready to help she is a delight. We will miss the car wash service that came with our car. A Merry Christmas and healthy Happy New Year More

recall work I needed to have some recall work done. I worked with Derrick and he was very professional and helpful. I appreciated the treatment that I received. I needed to have some recall work done. I worked with Derrick and he was very professional and helpful. I appreciated the treatment that I received. More

Ever is a pleasure, BMW Prontly resolve maintenance my car , very carefully , fast , very friendly, Carlos is Amazing worker at BMW thank you my BMW ever is a pleasure reco Prontly resolve maintenance my car , very carefully , fast , very friendly, Carlos is Amazing worker at BMW thank you my BMW ever is a pleasure recommend More

Great customer service Maria was very responsive and made sure the service I required was completed on a timely basis and went above and beyond to make it painless for me. Maria was very responsive and made sure the service I required was completed on a timely basis and went above and beyond to make it painless for me. Thank you. More

Another Super Experience As usual Greg Jones and Maria Lizardi did an excellent job handling my service call . They were courteous and very responsive to my questions. In ad As usual Greg Jones and Maria Lizardi did an excellent job handling my service call . They were courteous and very responsive to my questions. In addition all the service folks I encountered were great! More

service m5 fernando and jack are the best! they are always responsive to my questions. All of my service needs were addressed the the problems resolved. thank fernando and jack are the best! they are always responsive to my questions. All of my service needs were addressed the the problems resolved. thank you More