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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,050 Reviews

12,050 Reviews of BMW of Sarasota - Service Center

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January 06, 2019

Excellent Service I have coming down to BMW of Sarasota for the past 2 years from Apollo Beach, everyone at this Dealership is impeccable!!!!!! Period!!! Mr Victor You More

by Boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Mention, Silvio Garcia
Jan 08, 2019 -

BMW of Sarasota responded

Thanks so much for not only your amazing review but for your loyalty as well! We truly appreciate it!

January 06, 2019

Excellent service ! Always receive very prompt and excellent service from management, sales and service ! Emilio is an exceptional manager and never fails to go out and b More

by martynalaciak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

BMW of Sarasota responded

Thanks for your amazing review and recommendation!

January 05, 2019

Yes, but Needs a maybe for recommend. Read what you authorize before signing. Check on what is needed for your mileage. Oh, but BMW supposedly goes by time not More

by Illinoian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Liammari
Jan 08, 2019 -

BMW of Sarasota responded

We always welcome all customer feedback -- positive and negative -- so we know what we get right and where we can improve. We apologize your visit wasn't the best and we will go over your comments with the staff. We hope to earn a higher rating next time you visit and always appreciate your candid insight. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 05, 2019

Service Always a pleasant experience with trust worthy staff. Derek was the best. Client waiting area is geared for clients to wait in home style atmosphere More

by AW4123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

BMW of Sarasota responded

We're happy to hear you had a great visit with us. Thanks for your full five stars across the board!

January 05, 2019

Very well taken care of. My M235i was having issues leaking oil, and is still under warranty so I called up BMW and described my issue. An hour later I was in a loaner, and th More

by AENIKIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Papa
Jan 08, 2019 -

BMW of Sarasota responded

Thank you so much for your stellar review!

January 05, 2019

Great Job Great job by Carlos the advisor and the repair people!! Work done well and rapidly. Great, great service by Carlos. Dealership is very organized an More

by RJBUCKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

BMW of Sarasota responded

We are glad to have earned such high praise. Thank you!

January 05, 2019

Great Service Carlos Munoz did a great job of having my BMW serviced in a timely manner and at the quoted price. Can't ask for any better service! More

by beetleb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

BMW of Sarasota responded

We're very happy to hear that Carlos earned your five stars. Thanks so much!

January 05, 2019

Very professional and efficient everyone as very helpful and courteous- the staff made every effort to make sure the experience was successful and properly handled More

by FROMAGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

BMW of Sarasota responded

Thanks so much for your wonderful review!

January 05, 2019

Quick service and fair pricing Worked with Carlos. He is personable, attentive and honest. Had tire changed in less than 2 hours and the cost was fair (compared with proposals from More

by GAP261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

BMW of Sarasota responded

Thanks for letting us know that Carlos took excellent care of you!

January 05, 2019

Excellent The excellent service and people .Anyone in need of BMW service or in the market for a BMW should absolutely go to BMW of Sarasota. More

by SALDADZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Reeves
Jan 08, 2019 -

BMW of Sarasota responded

Thanks for your awesome review and recommendation!

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