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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,050 Reviews

12,051 Reviews of BMW of Sarasota - Service Center

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January 08, 2019

Always satisfied ! Problem with vehicle is not resolved and found out a few more things that need to be taken care of . No doubt that Fernando is on top of it . As alw More

by MISSI PADGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Jan 08, 2019 -

BMW of Sarasota responded

Thank you very much for the amazing review, Missi! We're confident Fernando will help resolve any issues you might have.

January 08, 2019

M5 Rear Brakes Valentina was excellent and had my car in and out in no time and on Christmas Eve. I would recomend this dealership to any M owner as they have the pa More

by MMMMM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina
Jan 09, 2019 -

BMW of Sarasota responded

Thanks for taking a moment to tell us that Valentina took excellent care of you!

January 08, 2019

service on breaks i arrived 30 minuits late and the service still took the can in quickly and completed the service very fast derick was very helpful and professional More

by JIMFD33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

BMW of Sarasota responded

Thanks so much for your amazing review!

January 08, 2019

Great Service Center Very efficient service center. The agent comes and explains to you what needs to be done. The waiting room is very confortable. We left for errands an More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick
Jan 09, 2019 -

BMW of Sarasota responded

We are happy to hear that you are pleased with our service and all of our amenities. Thanks for your full five stars!

January 07, 2019

scheduled maintenance ie oil change Great service as usual for maintenance. Very professional service from getting appointment, dropping off car and discussions with service staff. Thoro More

by JTUOHY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Jan 08, 2019 -

BMW of Sarasota responded

Thank you very much for the wonderful review!

January 06, 2019

Unscheduled service visit Despite not having an appointment when my tire pressure light indicated a problem I drove to Sarasota BMW for service. They diagnosed the problem,real More

by PWKLEIN45242
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

BMW of Sarasota responded

We aim to please -- and it's great to hear that you were satisfied with our service department in every way. Thank you for the amazing review!

January 06, 2019

Totally Professional Had a water pump issue on News Years Eve they were very upfront that they didn't have the part but would get it the day after New Years and so i was n More

by JFABRIZIO221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis
Jan 08, 2019 -

BMW of Sarasota responded

It's great to hear your visit with us was a great one. Thanks for your amazing review!

January 06, 2019

Excellent counseling and servicing We were very satisfied with the level of service and expertise demonstrated by the service representative, and the team of specialists at BMW Sarasota More

by ABERT5601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

BMW of Sarasota responded

Thank you for your excellent review! We appreciate it!

January 06, 2019

Awesome services All staff at the BMW Sarasota very nice and the waiting to help anything that you need! This is my first visit have a great impression . More

by SHANLIANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2019 -

BMW of Sarasota responded

Thank you very much for your wonderful review!

January 06, 2019

Susan Is Great To Work With At BMW Of Sarasota. Susan focused in on the exact model and vehicle price range we were looking for. Susan is so confident in her field, she made the transition purchase More

by BBUSCH1881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tighe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

BMW of Sarasota responded

It's great to hear that Susan went above and beyond for you and earned such a high rating! Thanks so much for your awesome review!

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