BMW of Sarasota - Service Center

Question the truthfulness & confidence of the BMW dealership Brought car in for recall. Question several other issues identified by the dealer. One of the issues had been replaced 3 years earlier. Another issue Brought car in for recall. Question several other issues identified by the dealer. One of the issues had been replaced 3 years earlier. Another issue identified was refuted in 2 separate 2nd opinions obtained by qualified parties. Therefore, I question the accuracy of the dealer’s service department & don’t have confidence with the dealership. I will not have any future service performed by them except recalls. Or will I consider purchasing a car from this dealership. More

Service Working with our Service advisor Fernando is the best. His excellent and exceptional customer service skills for clients are above reproach. We always Working with our Service advisor Fernando is the best. His excellent and exceptional customer service skills for clients are above reproach. We always look forward to the great service we consistently receive. More

Attentive to customer Was attentive to customer and kept me informed through the various issues that came up during the service work being performed. Had good suggestions o Was attentive to customer and kept me informed through the various issues that came up during the service work being performed. Had good suggestions on future service visits More

Great experience!! Recently moved to Venice & needed to have my annual service. Everyone so friendly! My advisor, Judy, was great!! Great dealership! Much larger than th Recently moved to Venice & needed to have my annual service. Everyone so friendly! My advisor, Judy, was great!! Great dealership! Much larger than the Indianapolis IN dealership where I purchased my BMW. More

Servuce Carlos was great. He called with updates, the work was completed before estimated time and the car was clean ready to go. It was a pleasure to experie Carlos was great. He called with updates, the work was completed before estimated time and the car was clean ready to go. It was a pleasure to experience old school service with class. Todd Hicks More

Excellent service I had Seth Rogers as my service liaison and he was excellent. Seth answered all of my concerns, provided me with a loaner vehicle and quickly performe I had Seth Rogers as my service liaison and he was excellent. Seth answered all of my concerns, provided me with a loaner vehicle and quickly performed the service. Thanks Seth. You’re the best!! More

Disappoimting Expected more concern for client; agent refused to schedule as it was my responsibility to know if tire was in stock. no direction regarding solution. Expected more concern for client; agent refused to schedule as it was my responsibility to know if tire was in stock. no direction regarding solution. In addition, sent two website messages which remain unanswered. More

Easy warranty fix & Tire replacement Easy to schedule and get a loaner for an airbag recall fix. Also they checked out a leaky tire, said I needed a new one as the run flats are hard to Easy to schedule and get a loaner for an airbag recall fix. Also they checked out a leaky tire, said I needed a new one as the run flats are hard to repair. They price matched the lowest tire price we could find. All done with a loaner so we could run our errands. More

Carlos Everything was great. Car was done in the time described. Carlos took care of me, he is a great person. I will be calling him from now on. Everything was great. Car was done in the time described. Carlos took care of me, he is a great person. I will be calling him from now on. More

Dealing with my service Carlos Munoz is easy and refreshing. Five stars to the dealership and Carlos Munoz. My car went in for an oil leak and Carlos had a car waiting for me and it was no issue at all to bring Five stars to the dealership and Carlos Munoz. My car went in for an oil leak and Carlos had a car waiting for me and it was no issue at all to bring in. He even delivered the car when the job was completed and picked up the loaner. Nice and Easy. More