BMW of Sarasota - Service Center

Good Service Carlos made the whole experience easy and pleasant. Appreciated his friendliness, extensive knowledge, and upfront information. Would definitely use B Carlos made the whole experience easy and pleasant. Appreciated his friendliness, extensive knowledge, and upfront information. Would definitely use BMW service in the future again. More

Easy, pleasant and faster than week days I liked coming in on Sunday. It was quiet. I missed the cookies - laugh. But it was very easy and pleasant. I think I've said everything. I don't I liked coming in on Sunday. It was quiet. I missed the cookies - laugh. But it was very easy and pleasant. I think I've said everything. I don't have more to say. More

AWESOME This is my first BMW and using the Sarasota location. My boyfriend uses this location and as always they never fail. We deal with Fernando and he is This is my first BMW and using the Sarasota location. My boyfriend uses this location and as always they never fail. We deal with Fernando and he is the best of the best. I will never use another location. They have the best customer service and tech there and always answer our questions and give the best advice. Perfect Service More

GREAT SERVICE THANKS TO DEREK AND THE TECS FOR ALWAYS GETTING OUR CARS IN AND OUT IN A TIMELY MANNER. GREAT COMMUNICATION, AND WE APREACIATE THE SERVICE SPECIA THANKS TO DEREK AND THE TECS FOR ALWAYS GETTING OUR CARS IN AND OUT IN A TIMELY MANNER. GREAT COMMUNICATION, AND WE APREACIATE THE SERVICE SPECIALS WE RECEIVE AND TAKE ADVANTAGE OF. More

Loaner vehicle possible inadmissible! Service aside I am of the opinion that when you purchase a car like BMW when it is all about the driving experience you are forced to take a Uber to w Service aside I am of the opinion that when you purchase a car like BMW when it is all about the driving experience you are forced to take a Uber to wherever you need to go once you drop off your rather expensive vehicle and then be subject to being able to reach out to your service advisor in order to schedule a pickup back at a time that is once again convenient for one's schedule! As a proud owner of 2 other vehicles (Audi and Mercedes) I have to say that BMW is the worst of all three brands when it comes to serving their customers. Inadmissible and frankly incomprehensible! More

My Visit My visit was seamless. Derek was very attentive and kept me abreast each step of the process. All of my concerns were addressed in a timely manner. My visit was seamless. Derek was very attentive and kept me abreast each step of the process. All of my concerns were addressed in a timely manner. More

dog friendly great place. was able to bring our dog in as car was being checked in. was able to reach Derek via text message and that was way better than voice ma great place. was able to bring our dog in as car was being checked in. was able to reach Derek via text message and that was way better than voice mails, etc. service was done at time expected and price was as quoted. More

COMPETANT & EFFICIENT The service rep solved my issue in an expeditious fashion and was very pleasant to deal with. I was pleased with the professional way I was treated. The service rep solved my issue in an expeditious fashion and was very pleasant to deal with. I was pleased with the professional way I was treated. More

BMW service My service representative Carlos was Very helpful and courteous. My car was ready in the exact time he Mentioned it would be available!!!! Best se My service representative Carlos was Very helpful and courteous. My car was ready in the exact time he Mentioned it would be available!!!! Best service appointment I have Ever had! Thank you! More

Excellent service as always! Lewis was a great service advisor- the service team at BMW of Sarasota is always excellent. Very efficient and professional and also incredibly nice. Lewis was a great service advisor- the service team at BMW of Sarasota is always excellent. Very efficient and professional and also incredibly nice. I will definitely be back for more service. More