BMW of Sarasota - Service Center

Great scheduling service and treatment I got an all wheel alignment. It was easy to get the appointment time I wanted and my wonderful service manager Carlos ensured that my car was washed I got an all wheel alignment. It was easy to get the appointment time I wanted and my wonderful service manager Carlos ensured that my car was washed before return. I also had a coupon so the price was right. More

service dept Carlos communicated well, was available promptly when i needed to talk and made sure the work was completed on time. Can’t answer about the quality, l Carlos communicated well, was available promptly when i needed to talk and made sure the work was completed on time. Can’t answer about the quality, lets see after i drive the car for awhile. More

Carlos is aweome I never fail to get impressed with Carlos when I bring my BMW into the dealer. He double-checks the status of my warranty, any recalls, and makes sur I never fail to get impressed with Carlos when I bring my BMW into the dealer. He double-checks the status of my warranty, any recalls, and makes sure that I don't have any concerns. When he knows I'm in a rush, he works diligently to get me out in as little of time as possible. If service is going to take an extended amount of time, he always offers a loaner car. It is always a pleasure to work with him. More

Warrantee work Treated very well and time schedules on time. From the entry reception tothecookiestopick nothing could have been better. I highly recommend Sarasota Treated very well and time schedules on time. From the entry reception tothecookiestopick nothing could have been better. I highly recommend Sarasota BMW to all More

Maintenance Service call Everyone we dealt with was very Friendly Carlos made sure everything was completed on-time and he was very thorough and explained everything. 5 sta Everyone we dealt with was very Friendly Carlos made sure everything was completed on-time and he was very thorough and explained everything. 5 stars. More

Service center It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. More

Great Service Manager Greg is great to deal with and always puts the customer first. Easy to get an appointment, and checking in is quick and efficient. My car is always Greg is great to deal with and always puts the customer first. Easy to get an appointment, and checking in is quick and efficient. My car is always ready when promised. More

Great experience everytime we visit.. My wife and I has always had a great experience when we bring our car in. We really love the great hospitality the give us and how they make us Specia My wife and I has always had a great experience when we bring our car in. We really love the great hospitality the give us and how they make us Special. Carlos and Greg are a great asset to your company and we appreciate them for going above and beyond for us.. More

Exceeded Expectations First time servicing my BMW here. Drove to Sarasota from California and needed an oil change. Carlos Munoz was my advisor (and also the Assistant Se First time servicing my BMW here. Drove to Sarasota from California and needed an oil change. Carlos Munoz was my advisor (and also the Assistant Service Manager). The vehicle was done faster than expected which was nice. Carlos took time to listen to my concerns without rushing and went through everything that was checked with me. The only differences between BM W Sarasota and BMW of San Rafael is the snacks (cookies, chips and apples here and toasted bagels and muffins) in San Rafael. Also, San Rafael washes and vacuums the car where Sarasota only washes without vacuuming! Very good first time visit and I will be a customer for sure if I move here. More

All ok Perfect job after realizing the mistake was done Jessica sort it out smoothly I will check next time that all is done good and without problems Perfect job after realizing the mistake was done Jessica sort it out smoothly I will check next time that all is done good and without problems More