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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,747 Reviews

12,747 Reviews of BMW of Sarasota - Service Center

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July 01, 2019

BMW of Sarasota will always be my service center I am a very demanding client who requires a solid repair in a short time frame and BMW of Sarasota always delivers. Maria and Fernando are keepers. More

by VICTOR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Jul 02, 2019 -

BMW of Sarasota responded

Victor, we aim to please and we're very proud that Maria and Fernando earned your full five stars. Thank you!

June 30, 2019

Recent Service Brought my car in for some routine maintenance recently and was very pleased. My service rep Fernando was very helpful. Some additional items that nee More

by rsg819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Jul 02, 2019 -

BMW of Sarasota responded

We're glad that you were so pleased with your service. Thank you for your wonderful review!

June 30, 2019

Perfection Roadside service was incredibly prompt. My service technician Carlos contacted me immediately upon the car’s delivery, analyzed the situation and kept More

by Ldeutsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

BMW of Sarasota responded

Thanks so much for the fantastic review!

June 30, 2019

Always Exceeds Expectations Great Service!!! Jessica always takes care of me and my vehicle. I appreciate the quick turn around and fast and easy rental service from Hertz More

by AARONSOLARI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Jul 02, 2019 -

BMW of Sarasota responded

Aaron, thanks for letting us know that Jessica always takes excellent care of you!

June 30, 2019

Fernando is my favorite! Fernando always takes top notch care of me and always makes my time at BMW enjoyable. Emilo checkers in with me and they both make me feel more like f More

by srnelson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Jul 02, 2019 -

BMW of Sarasota responded

That's exactly what we love to hear -- thank you!

June 30, 2019

Replacement of intake tube Auto was repaired in less than one day. Came back washed and vacuumed. Derek is very friendly and experienced. I like that he gives updates via tex More

by ljsara44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

BMW of Sarasota responded

We're glad you were completely satisfied with our service -- thank you!

June 29, 2019

Great Service I appreciate the great service and experience. Awesome group of people I worked with. Would recommend for service and sales. Tammy, Seth Greg and J More

by SCONTI65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Rodgers, Jessica Caycedo
Jul 02, 2019 -

BMW of Sarasota responded

Thanks so much for the amazing review!

June 29, 2019

Good job on my Challenging 1997 840 CSI Good job considering the techs were working on and trying to secure parts for my 1997 840 CSI. I continue to bring my car to BMW of Sarasota for serv More

by BWSMALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Tighe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

BMW of Sarasota responded

Thank you for your fantastic review! We look forward to seeing you again!

June 29, 2019

Superior customer service Carlos always goes above and beyond with customer service. He keeps you informed during your repair and explains the issues along the way. Thank you f More

by CWALDO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

BMW of Sarasota responded

We're very happy to hear that Carlos made your visit a great one -- thank you!

June 29, 2019

Maria is awesome as usual I have purchased several vehicles from bmw sarasota. My service advisor does an outstanding job If you ever need an advisor who cares about the cli More

by AFKORNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo
Jul 02, 2019 -

BMW of Sarasota responded

Thanks for your full five stars! We appreciate it!

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