BMW of Sarasota - Service Center

Good experience just took a little longer than expected Just went in for my 10000 mile service. Was a little disappointed to learn that tire rotation was not part of this. BMW makes a big deal out out of t Just went in for my 10000 mile service. Was a little disappointed to learn that tire rotation was not part of this. BMW makes a big deal out out of the long term maintenance part of their service which is part of the reason for my purchase but not as gray a deal as the sales pitch. More

Great service. Every one is going out of their way to make our experience as memorable as possible. The work that they do is high quality and they do it with pride. Every one is going out of their way to make our experience as memorable as possible. The work that they do is high quality and they do it with pride. More

Good experience Carlos Munoz was knowledgeable and attentive to my needs and answered my questions well. He is courteous and took care of the needed service on my BM Carlos Munoz was knowledgeable and attentive to my needs and answered my questions well. He is courteous and took care of the needed service on my BMW. More

Good service Very friendly person who helped me. She was professional, came with good suggestions and advice plus made sure I got the car wash. The car was don Very friendly person who helped me. She was professional, came with good suggestions and advice plus made sure I got the car wash. The car was done exactly as she told me. More

Oil Change 10 AM appt on a Monday. Waited 15 nin to get inside the car lane area. Waited another 15 min to see the service advosor. Waited 3-7 min for the Uber w 10 AM appt on a Monday. Waited 15 nin to get inside the car lane area. Waited another 15 min to see the service advosor. Waited 3-7 min for the Uber when the advisor released me. That was almost an hour total. Returned by Uber after 3 pm. Sat with service advisor another 15 min to have some service needs discussed. Price quoted was charged despite the bill coming in over 25% higher. I was more than a little surprised that they refused to repair my peeling glove box door, which is a very common problem with X3's. This is an obvious factory defect, and everyone who rides in my car seems taken aback by the notion that this could happen to a 2014 BMW in such a short time. I didn't expect BMW to try to get me to pay almost $600 for something they KNOW is their fault. The longest oil change I ever experienced, but the advice for service was helpful, so I can appreciate the inspection they performed. Recommended service is expensive as quoted. I appreciate they ran the vehicle thru the automated wash on delivery. I was out the door at 3:30 pm. Overall I rate this experience as 5 star service, I can see that someone with less automotive experience than myself would be very impressed. I trust they did a good job with thw oil change and resetting the electronics that monitor the vehicle. More

No comparison I took my 650i in for warranty work and was provided a loaner car. They gabe me a new X7 50i. OMFG! BMW of this is a new sales gimmick, it worked. The I took my 650i in for warranty work and was provided a loaner car. They gabe me a new X7 50i. OMFG! BMW of this is a new sales gimmick, it worked. The X7 is by far the best SUV I have driven bar none. At 55, I never thought I could fall in love with a vehicle, even my picky wife wants one after driving thos car for 3 days. More

Charge plate replaced Repaired in a timely manner and transportation was provided as I had I towed and I don’t live close- My rep Carlos is awesome- always kind and atten Repaired in a timely manner and transportation was provided as I had I towed and I don’t live close- My rep Carlos is awesome- always kind and attentive ——. Def asset to bmw Sarasota More

I had an oil change, new tire, new bulb, and allignment BMW of Sarasota is always been a great experience. I received a BMW loaner and my car was taken care of in a day. Fernando is great to deal with and a BMW of Sarasota is always been a great experience. I received a BMW loaner and my car was taken care of in a day. Fernando is great to deal with and always professional. More

Excellent service I came here get my brake change, everyone is so nice here. Jorge was just outstanding he was able to pull up my warranty and got everything taken care I came here get my brake change, everyone is so nice here. Jorge was just outstanding he was able to pull up my warranty and got everything taken care of less than 5 minutes. He even called an Uber for me to get home till the car is done. I absolutely recommend them to everyone. Thanks again! More

Fixed My Issue Had a windshield wiper blade break on a vehicle I had just purchased a few days prior. Derek sourced a new wiper blade and had it installed while I wa Had a windshield wiper blade break on a vehicle I had just purchased a few days prior. Derek sourced a new wiper blade and had it installed while I waited in my car. Problem solved More