BMW of Sarasota - Service Center

My X 4 need tires and alignment. My service, Derek, scheduled the required service, got an excellent price on new tires and had the work completed on time and the car ready, washed on My service, Derek, scheduled the required service, got an excellent price on new tires and had the work completed on time and the car ready, washed on time. More

Great service Seth in the service department took great care of all my car needs also set up wind shield replacement for a chip that has now turned into a long crac Seth in the service department took great care of all my car needs also set up wind shield replacement for a chip that has now turned into a long crack More

Awesome Repairs done expertly, on time and at the price quoted. Carlos my service advisor a pleasure to work with, kept me advised as to progress. Repairs done expertly, on time and at the price quoted. Carlos my service advisor a pleasure to work with, kept me advised as to progress. More

First class service by Carlos. Carlos saved me after waiting 45 minutes for Fernando to return. Carlos provided great service and even got me out early. Never did see Fernando agai Carlos saved me after waiting 45 minutes for Fernando to return. Carlos provided great service and even got me out early. Never did see Fernando again. More

First service on 2017 BMW 320i Very efficient. Made an appointment for 2 pm... Greeted quickly, personal service rep Seth reviewed what was needed... Annual service, vehicle has o Very efficient. Made an appointment for 2 pm... Greeted quickly, personal service rep Seth reviewed what was needed... Annual service, vehicle has only 5200 miles... Uber took me to local Massage Envy, perfect! Uber took me back, car ready, good to go! Very positive experience... Great job! More

Warrantee service Seth Rogers was great and very accommodating. Service was better than last year.. 2 hours for an oil change and tire rotation and car wash is still t Seth Rogers was great and very accommodating. Service was better than last year.. 2 hours for an oil change and tire rotation and car wash is still too long. More

Disappointing My wife was there for 1hr and 10min just to drop off my car and pick up a loaner and she had an appointment!. Very disorganized and she was not happy My wife was there for 1hr and 10min just to drop off my car and pick up a loaner and she had an appointment!. Very disorganized and she was not happy - she was comparing it to her Lexus dealership which she LOVES. I picked up the car myself and it was much much smoother - I was well taken care of but my wife said she will never take my car to that dealership again. Sad. More

Fernando Santori is the best Fernando is very reliable, helpful and always does his best to keep me informed. I feel fortunate to count on his expertise. He instills confidence. Fernando is very reliable, helpful and always does his best to keep me informed. I feel fortunate to count on his expertise. He instills confidence. More

REPAIR AND GENERAL SERVICE BMW of Sarasota is lucky to have an employee of the quality and skill of Derek Thomas, assistant service manager. Each time I have worked with Mr. Tho BMW of Sarasota is lucky to have an employee of the quality and skill of Derek Thomas, assistant service manager. Each time I have worked with Mr. Thomas I leave BMW impressed by his courtesy, responsiveness to my problems and the efficiency and speed Mr. Thomas manages to accomplish. Sincerely, Richard Reston More

Service Timely and quality, attentive and friendly. Nice amenities in service wait area, refreshments too were varied, plenty and selective. An enjoyable expe Timely and quality, attentive and friendly. Nice amenities in service wait area, refreshments too were varied, plenty and selective. An enjoyable experience overall . Washed vehicle too. More