BMW of Sarasota - Service Center

Repair My car was evaluated and repaired in a very timely manor. Fernando always kept me updated with my repair. When I asked him to show me the part BMW re My car was evaluated and repaired in a very timely manor. Fernando always kept me updated with my repair. When I asked him to show me the part BMW replaced, he took the time to look it up on his computer and explain the reason the part failed. More

Gracious efficiency That, in a nutshell, is how I would describe Fernando Santori. Add to that his calm demeanor which makes bringing my car in for repair almost relaxing That, in a nutshell, is how I would describe Fernando Santori. Add to that his calm demeanor which makes bringing my car in for repair almost relaxing. Fernando has been helping us for several years now. It is always a pleasure to work with him. More

Frustration It is not your fault. There was a computer glitch in my 2019 X3 M40i which caused warning signals about a malfunctioning TPM. To rectify this it took It is not your fault. There was a computer glitch in my 2019 X3 M40i which caused warning signals about a malfunctioning TPM. To rectify this it took 3 hours one day, ordering a part Over night and a 1 1/2 hour visit day 2. You did your job. It was simply not fun. My service guy Seth is not listed below. More

Great and excellent service! I was very impressed with Titian. She is affable and very knowledgeable about sales and customer service and satisfaction. Whe and excellent service! I was very impressed with Titian. She is affable and very knowledgeable about sales and customer service and satisfaction. When the time comes to replace and/or buy an other vehicle Sarasota BMW will be my first choice. I did noti interface with Carlos but my wife did and she was very impressed. More

2 new front tires Excellent price and service and even gave an additional $100 discount. Seth always takes great care of me. He even showed me a tire cross check and of Excellent price and service and even gave an additional $100 discount. Seth always takes great care of me. He even showed me a tire cross check and offered matching best price. Seth is not listed as a service employee below. WHY? More

efficient, friend, My whole family member likes this dealership. We have four BMW cars. Everybody enjoy it. the dealer is also close to where we live. the staffs are ni My whole family member likes this dealership. We have four BMW cars. Everybody enjoy it. the dealer is also close to where we live. the staffs are nice. The young lady Maria Lizardi is very special and kind. She is one of the best in your dealer. More

Excellent Service! Extremely satisfied with the service provided by Carlos Munoz and the service department. They were able to help me very quickly. A+++ for BMW! Great Extremely satisfied with the service provided by Carlos Munoz and the service department. They were able to help me very quickly. A+++ for BMW! Great Job! More

Push for more repairs When you go for one issue at this dealership, they will find many and try to sell you more services than what you need. Especially after your warranty When you go for one issue at this dealership, they will find many and try to sell you more services than what you need. Especially after your warranty has expired. So be aware before you choose. More

Wouldn’t go anywhere else. We have had quite the story about our BMW. Kyle and Seth have turned our unfortunate situation into a bearable and great situation. Wouldn’t go anyw We have had quite the story about our BMW. Kyle and Seth have turned our unfortunate situation into a bearable and great situation. Wouldn’t go anywhere else! Great Dealership and great team of caring and kind employees that go the extra mile. Tracey and Rob Broden More

All was good except the rental car The service center was great, lots of help from Susan from New Jersey. Jessica was great to work with. The only downfall was getting into a rental car The service center was great, lots of help from Susan from New Jersey. Jessica was great to work with. The only downfall was getting into a rental car. I waited 90 minutes. Fortunately when I went back for the car I was in and out. More