BMW of Sarasota - Service Center

Service Derek got me in and out with little delay, solved my issue and even uber's you where you need to go and back while vehicle is being serviced. Car now Derek got me in and out with little delay, solved my issue and even uber's you where you need to go and back while vehicle is being serviced. Car now drives great! More

Great experience Franando is very personable and extremely conscientious! He represents BMW well and makes you feel good about your experience. I have dealt with Fe Franando is very personable and extremely conscientious! He represents BMW well and makes you feel good about your experience. I have dealt with Fernando several times now and have always been extremely satisfied! More

Great friendly experience The entire experience was great and would recommend to others the entire staff was helpful and go above and beyond to ensure the customer has everythi The entire experience was great and would recommend to others the entire staff was helpful and go above and beyond to ensure the customer has everything they need More

Service with a smile From start to finish, my latest experience at BMW was a good one. First, my service call was taken care of quickly. Secondly, my service representativ From start to finish, my latest experience at BMW was a good one. First, my service call was taken care of quickly. Secondly, my service representative Louis introduced me to a delightful and very skilled sales representative NayCole who walked me through a wonderful selection of new and certified BMWs. Finally, the close of my sale was explained completely. I am very happy with my new X3. More

Kind Service Derek Thomas Took the time to research and explain my vehicle issue and method to resolve it. Kept me in the loop durning the whole repair process. Derek Thomas Took the time to research and explain my vehicle issue and method to resolve it. Kept me in the loop durning the whole repair process. More

Family We were treated like family. They explained everything to us because it was our first time there. Fernando and Jesus were very honest with us and did We were treated like family. They explained everything to us because it was our first time there. Fernando and Jesus were very honest with us and didn’t try to sell us anything we didn’t need. We didn’t wait at all before we were serviced. The young man who took our keys was very friendly and smiled. We got a rental car for the day and the gentleman at Hertz was the best. What a great idea to have a car rental on premises. Our first BMW AND WINT BE OUR LAST. THANKS TO THE WNDERFUL SERVICE. also who ever the maintenance people are should be very proud of their work. The place was spotless. More

Very friendly staff Had an airbag recall everything went very smooth. I was treated as well as if I were a paying customer. Amenities were great in the lovely new lounge. Had an airbag recall everything went very smooth. I was treated as well as if I were a paying customer. Amenities were great in the lovely new lounge. More

Perfecto , Service BMW resort to the service of BMW, always a pleasure, they are very kind, fast, careful, absolutely always recommend it, I am your eternal customer, total resort to the service of BMW, always a pleasure, they are very kind, fast, careful, absolutely always recommend it, I am your eternal customer, total thanks. More

Pleasant experience Carlos is the best--very good about explaining what needs to be done and why. Also actually calls or texts to keep me current on what is happening wi Carlos is the best--very good about explaining what needs to be done and why. Also actually calls or texts to keep me current on what is happening with my car, and when it is ready to pick up. More

Outstanding Everything was as advertised, parts were on time, all faults corrected, Everything Derek promised materialized including the loaner car. Derek did a Everything was as advertised, parts were on time, all faults corrected, Everything Derek promised materialized including the loaner car. Derek did an outstanding job of making it happen. More