BMW of Sarasota - Service Center

Carlos Nunez was great Carlos is very professional and very helpful . He us always very understanding always helping us when we take our vehicle in. He recommended me Carlos is very professional and very helpful . He us always very understanding always helping us when we take our vehicle in. He recommended me to buy my vehicle And i love it More

Service on my BMW X3 Excellent They find out a mechanic problem on my car. I was there only for oil changing It cost more but the make the repair and give me a courtesy c Excellent They find out a mechanic problem on my car. I was there only for oil changing It cost more but the make the repair and give me a courtesy car. thank you! Sylvie Emond customer More

Great Job as Usual We have been taking our BMWs to BMW of Sarasota for service since 2011. Always flawless work. Seth, our Service Advisor, is outstanding. He makes s We have been taking our BMWs to BMW of Sarasota for service since 2011. Always flawless work. Seth, our Service Advisor, is outstanding. He makes sure we are well taken care of at every visit. More

Exceptional service Every time I go in for service I deal with Fernando. He is awesome. Very knowledgeable. Explains every detail. I have never had an issue here. Every time I go in for service I deal with Fernando. He is awesome. Very knowledgeable. Explains every detail. I have never had an issue here. More

Courteous, Everyone was friendly and courteous. Answered my questions. Called me in a timely manner. Did the work I requested and my car was ready at the time Everyone was friendly and courteous. Answered my questions. Called me in a timely manner. Did the work I requested and my car was ready at the time they promised. More

A pleasure to work with Carlos and his team I have been using Sarasota BMW for 18 maths now and everyone I ask for Carlos . He is very effecient , I was in for oil change and a shimmy but was in I have been using Sarasota BMW for 18 maths now and everyone I ask for Carlos . He is very effecient , I was in for oil change and a shimmy but was in and out fast. Price was reasonable for tire rotation. They also did wash and vacuum my car . Only suggestion is after the rotation if my tires they should have recheck my air . As the tires have one in front and one in back at 38 and the other two at 35 . Thanks Carlos More

Annual Service Prompt, excellent work. Completed on time as expected. Pleasant, polite and courteous. My car was returned washed with the interior cleaned and vac Prompt, excellent work. Completed on time as expected. Pleasant, polite and courteous. My car was returned washed with the interior cleaned and vacuumed. Wipers were replaced too. More

service/repair good job, efficient, on time, accurate, Checked on tire warranty that i didnt know was still in place and saved me 460 dollars! Thank you good job, efficient, on time, accurate, Checked on tire warranty that i didnt know was still in place and saved me 460 dollars! Thank you More

Questionable service If you did not purchase your BMW from this place, don't take it in to get serviced. What they fail to understand is, people who are not their current If you did not purchase your BMW from this place, don't take it in to get serviced. What they fail to understand is, people who are not their current customers are potential customers. They are already in the BMW "ecosystem", so to speak. Poor experiences with service, competence and overall level of engagement of employees. Oh, and getting my keys back smeared with fat from a Thanksgiving meal, an added, but unwanted bonus. Not a very good experience on multiple occasions. More

Derek was excellent. He kept me updated. Derek told me that my work would take over 3 hours and he was right. He did offer a loaner but I read while I waited. However, during that time Derek Derek told me that my work would take over 3 hours and he was right. He did offer a loaner but I read while I waited. However, during that time Derek kept me up to date with their progress. More