BMW of Sarasota - Service Center

Had a very good experience. Had to top off fluid level. Manager at entrance was very organized and took care of us quickly. Problem: Several months ago we entered Q and was asked to back out because they Manager at entrance was very organized and took care of us quickly. Problem: Several months ago we entered Q and was asked to back out because they would not wash cars any more. After buying three new cars at the dealership and promised a car wash when we needed one we were quite disappointed to say the least. This time after our car was serviced the manager told us that they again will wash our car. We declined but again are not happy that we were never informed that this service started again. This is also after writing three different times expressing my complaint to manager/owner/salesman. Common courtesy says somebody should have e-mailed us this info. Will I buy my fourth car at Sarasota ? Douglas Edebohls More

Great experience Great. Warranty service only. Terms of service to long to read. I do not agree or disagree with them.. This is all I have to say. Great. Warranty service only. Terms of service to long to read. I do not agree or disagree with them.. This is all I have to say. More

Excellent and timely service. Great dealership with knowledgeable service advisors. Friendly atmosphere. Every employee had a smile on their face. Would always be my first choice t Great dealership with knowledgeable service advisors. Friendly atmosphere. Every employee had a smile on their face. Would always be my first choice to service my car. Keep up the good work. More

warranty coverage Very disappointed with seat wear not covered 2016 x5 has 23000 miles .Edge of seat wore off color and texture. we are retired and do not wear rough fa Very disappointed with seat wear not covered 2016 x5 has 23000 miles .Edge of seat wore off color and texture. we are retired and do not wear rough fabric very poor quality seating material.Service writer was good but didnt expect to pay for this.Will look to other brand next time.This i would expect from a ford or chevy. More

Needed emergency repairs Timely, understanding and as usual first class service Fixed the problem in as efficient and cost effective way as possible Made us feel like ours w Timely, understanding and as usual first class service Fixed the problem in as efficient and cost effective way as possible Made us feel like ours was the most important job they had More

Doesn't get any better Received service coupons via email. Wow! Great deals. I couldn't even take my BMW to the local mechanic and get these prices. Why take the chance wi Received service coupons via email. Wow! Great deals. I couldn't even take my BMW to the local mechanic and get these prices. Why take the chance with some one who does not have the latest technical updates and education on these sophisticated machines. Always greated cheerfully with a short wait for the service writer. Mean time enjoying a cup of coffe, cookie and watching the latest news while perusing the newspaper. Maria was a real pleasure. More

First Class As always, every aspect is handled with the highest professionalism. Although I am getting my car serviced which can be fraught with unwelcome surpris As always, every aspect is handled with the highest professionalism. Although I am getting my car serviced which can be fraught with unwelcome surprises, this was an enjoyable visit. More

Carlos was great! Questions all answered. Explained issues. Amazingly quick and courteous. Went in fr oil change and Carlos found a Major problem, was given a car and Questions all answered. Explained issues. Amazingly quick and courteous. Went in fr oil change and Carlos found a Major problem, was given a car and it was ready next day, cleaned and washed. More

Replacement of defective emergency door lock. I couldn't ask for more courteous, expedient, professional, attention or service from my service advisor, Maria Lizardi, or the service technicians at I couldn't ask for more courteous, expedient, professional, attention or service from my service advisor, Maria Lizardi, or the service technicians at BMW of Sarasota. My expectations of my service experience were far surpassed by Maria and the entire staff. More

Very good the service was nice and very This dealer they are very helpful they treat you very nice and keep you posted on all the details about your car and also try to give you all the disc This dealer they are very helpful they treat you very nice and keep you posted on all the details about your car and also try to give you all the discount possible when you work there there's always someone ready to help More