BMW of Sarasota - Service Center

Fantastic service advisor and team! Fernando is very professional and accommodating, I personally enjoy servicing my car with him because the experience is always easy and comfortable! W Fernando is very professional and accommodating, I personally enjoy servicing my car with him because the experience is always easy and comfortable! While my car is being serviced the entire team is extremely warm and inviting, I saw Abby and Emilio there as well and chatted with them, they were the ones who helped me buy the M3 to begin with and they were extremely nice helpful as always! Just a pleasant crew and experience all together! More

Service Your web site for making appointments could better went to Lexus day before their site is more user friendly and gives you a choice of service mgrs to Your web site for making appointments could better went to Lexus day before their site is more user friendly and gives you a choice of service mgrs to work with. Dereck was fine but I usually work with Maria L More

Fernando is amazing Fernando was knowledgeable , patient and kept me informed every step of the way. Best service agent I’ve experienced at BMW and the most sincere and Fernando was knowledgeable , patient and kept me informed every step of the way. Best service agent I’ve experienced at BMW and the most sincere and personable ! More

Quality Team efficient, knowledgeable, and friendly. Service met on timely basis and all questions went answered to meet expectations. Very pleased with my X Team efficient, knowledgeable, and friendly. Service met on timely basis and all questions went answered to meet expectations. Very pleased with my X1 and BMW of Sarasota. More

excellent service even in busiest time Carlos was fantastic , I could see how much work he had piled up and nonetheless took his time to set me up with a rental car, and was very very helpf Carlos was fantastic , I could see how much work he had piled up and nonetheless took his time to set me up with a rental car, and was very very helpful. Definitely 5 stars. All other people were great too but it is mainly Carlos who took care of me and the car More

Unbelievable service. Thank you for fixing our baby! Carlos and BMW Sarasota have taken such good care of us. This is our first BMW. It will not be our last. Thank you and happy holidays! Carlos and BMW Sarasota have taken such good care of us. This is our first BMW. It will not be our last. Thank you and happy holidays! More

My first service session with BMW As this was my first service appointment with BMW I was hoping for a good experience. I think overall I was very satisfiied from the appointment As this was my first service appointment with BMW I was hoping for a good experience. I think overall I was very satisfiied from the appointment reminder pone call, setting a convenient time, being told to expect a 2 hour service--that was 2 hour. While Derek was attentive and efficient as one could expect, I also was impressed with other BMW personnel I interacted with and found them to be very pleasant and wanting to be helpful. I look forward to a long relationship with BMW. More

Maria is Awesome! Maria is a fantastic person. She took care of my issues very quickly and efficiently. I couldn’t ask for a better experience. I will only work with h Maria is a fantastic person. She took care of my issues very quickly and efficiently. I couldn’t ask for a better experience. I will only work with her! More

Needed dealership repair I love my BMW 335D, but it is out of regular warranty so I try to be more selective of when I take it to the dealer. I appreciate that the higher cost I love my BMW 335D, but it is out of regular warranty so I try to be more selective of when I take it to the dealer. I appreciate that the higher costs reflect the training and standards they provide, and try to be judicious of when I need them. That being said - when I do use the dealership I feel it has always worth the value represented. I'm always pleased with the service, and I'm sure it's in a large part because of the asst. service manager I've been lucky enough to have for several years. Maria Lizardi always makes sure things are done right and leaves me confident I've made a good choice. She epitomizes and personifies the higher standard BMW endeavors to attain. More

All one can possibly expect when servicing their vehicle The professionalism and attention shown by service advisor Carlos Munoz was much appreciated. I was impressed with his handling of my service issues, The professionalism and attention shown by service advisor Carlos Munoz was much appreciated. I was impressed with his handling of my service issues, and I will continue to request him for future appointments. He kept me fully informed as to the progress of the work and time expected for it's completion. More