BMW of Sarasota - Service Center

The best customer service! I always receive the best customer service at BMW Sarasota! Thanks everyone at BMW, Derek in service, JP in finance (manager) you boys made it a pleas I always receive the best customer service at BMW Sarasota! Thanks everyone at BMW, Derek in service, JP in finance (manager) you boys made it a pleasant experience. More

Repair 435i Lewis is my service contact and he is amazing. He had my loaner waiting for me and was communicative about the status of my vehicle. It’s holiday ti Lewis is my service contact and he is amazing. He had my loaner waiting for me and was communicative about the status of my vehicle. It’s holiday time, and due to my line of work i needed to be in and out of there, and he did just that. Thank you Lewis!!!!! More

Quick, fast and efficient Carlos was great, kept in constant communication! Notifed me of the problems from the engine light. Got the unit though the repair fast. Great job. Carlos was great, kept in constant communication! Notifed me of the problems from the engine light. Got the unit though the repair fast. Great job. More

Seth, my Sarasota BMW service advisor is the best Seth my Sarasota BMW service advisor is the best there is in BMW service. I always ask for him to look after all my BMW cars. Trustworthy and helpful Seth my Sarasota BMW service advisor is the best there is in BMW service. I always ask for him to look after all my BMW cars. Trustworthy and helpful More

Supurb Service Carlos Munoz is the most exceptional person we have met at BMW of Sarasota. He is a very valuable asset to BMW of Sarasota with his high knowledge of Carlos Munoz is the most exceptional person we have met at BMW of Sarasota. He is a very valuable asset to BMW of Sarasota with his high knowledge of BMW cars, problems, solutions and always listens to his customers problems and gives the upmost best advice for the solution. He has always taken care of us no matter what the situation is and has rewarded us with positive results. Thank you BMW of Sarasota for having such a valuable employee on your team and for him being a very valuable person in our lives. Merry Christmas and God Bless. More

Great friendly people Every time I go to Bmw of Sarasota they treat me like I’m at home. They are very kind and courteous, my service advisor Seth is always very profession Every time I go to Bmw of Sarasota they treat me like I’m at home. They are very kind and courteous, my service advisor Seth is always very professional. More

Oil change Carlos was great very helpful. Got my car washed and oil change timely fashion. Plan to keep coming back to Sarasota bmw for all my car needs Carlos was great very helpful. Got my car washed and oil change timely fashion. Plan to keep coming back to Sarasota bmw for all my car needs More

Excellent service I took my car to BMW Sarasota and I received a nice and corteus us treatment from the moment that I walked in. Carlos as usual was very helpful and ex I took my car to BMW Sarasota and I received a nice and corteus us treatment from the moment that I walked in. Carlos as usual was very helpful and explained in detail the issues with the car, the services was efficient and on time More

Excellent service experience I have worked through Fernando for quite some time now - he is very customer focused, frequently updating the status of the work. Fernando has called I have worked through Fernando for quite some time now - he is very customer focused, frequently updating the status of the work. Fernando has called me many times, on his days off, to keep me up to date - exceptional performance!! I would gladly recommend Fernando to any BMW owner! Bob blumenson More

COMPLETE SCAM I’m not sure how this place gets any good reviews. My husband and I bought a certified BMW from here a year ago and it was a COMPLETE SCAM!!! It’s I’m not sure how this place gets any good reviews. My husband and I bought a certified BMW from here a year ago and it was a COMPLETE SCAM!!! It’s been in the shop nonstop starting on day two of our ownership and has been in and out of the incompetent service department over the last year. We have pretty much every warrantee available but they conveniently can’t seem to fix the issue. No one there, including the management, cares that we are paying for a car that we CANNOT drive because of some kind of chemical leak in the car. It’s an awful smell and gives anyone in it a headache and makes you light headed. They don’t give a crap about their customers since of course they already have our money! WORST CUSTOMER SERVICE we have ever experienced. Buying this car was the worst decision we’ve ever made. CERTIFIED BMW MEANS ABSOLUTELY NOTHING! Could’ve just gone to a crappy car lot. Same difference. More