11,500 Reviews of BMW of Sarasota - Service Center
Great visit Carlos was very helpful. No confusion about what was going to be done. . Work was done well to the car. I will be back. Thanks. Carlos was very helpful. No confusion about what was going to be done. . Work was done well to the car. I will be back. Thanks. More
BMW of Sarasota service Expensive (expected) but first class. Attention to detail, including that of the customer's comfort, was noticed throughout the experience. The addi Expensive (expected) but first class. Attention to detail, including that of the customer's comfort, was noticed throughout the experience. The additional courtesy inspection serves two purposes... an upsale tool for the dealership, but also uncovers possible mechanical issues of which the customer may not have been aware. More
Very attentive and responsive Everyone is polite and friendly. Good place to get service done. Derek is very knowledgeable and helped us out with an issue with engine coolant. Everyone is polite and friendly. Good place to get service done. Derek is very knowledgeable and helped us out with an issue with engine coolant. More
good experience Carlos was quick, friendly and very helpful. Great customer service . I would recommend him to anyone that needs help. Came for an oil change only. Carlos was quick, friendly and very helpful. Great customer service . I would recommend him to anyone that needs help. Came for an oil change only. More
Great experience / very efficient The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership i The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership is always a pleasure to work with from service to sales to management. More
Excellent service Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had submitted an e-mail to the dealership to set up an appointment but I did not receive a response from the dealership. (This has nothing to do with Derek). More
Great service Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very helpful. thank you. More
Greg Jones is fabulous, courteous and very helpful. Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of a Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of and always makes time to talk to us and explain repairs needed. The best we have ever worked with. We trust his judgement. More
Good Experience The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and with a clean bill of health for my vehicle. More
Great Service The service department was excellent. The found a problem with my Vehicle at the last oil change and they set up and got it fixed in a timely manner. The service department was excellent. The found a problem with my Vehicle at the last oil change and they set up and got it fixed in a timely manner. More