BMW of Sarasota - Service Center

Fernando was excellent! Great job explaining options and helping my X5 get the needed service. I love my BMW! Excellent customer service from everyone I encountered. My wife Great job explaining options and helping my X5 get the needed service. I love my BMW! Excellent customer service from everyone I encountered. My wife likes Mercedes but I am BMW all the way! More

Wait time Probably my fault for making the appointment on a Saturday but 3 and 1/2 hours is a little long for an oil change Thank you Probably my fault for making the appointment on a Saturday but 3 and 1/2 hours is a little long for an oil change Thank you More

Very professional quality experience. From start to finish the service I received was excellent. Welcoming with good communication in a professional setting and convenient location. I woul From start to finish the service I received was excellent. Welcoming with good communication in a professional setting and convenient location. I would not hesitate to go back if needed. More

Friendly and professional. Very helpful. Provided loaner at no charge good effort to diagnose the problem. Were not able to duplicate the problem but made a valiant effort. Very helpful. Provided loaner at no charge good effort to diagnose the problem. Were not able to duplicate the problem but made a valiant effort. More

carlos munoz i always love dealing with carlos service on 330ci.he knows everything about the car and he get the job done in the time he said .great customer exper i always love dealing with carlos service on 330ci.he knows everything about the car and he get the job done in the time he said .great customer experience. More

Maria is the best! Maria was able to get me in and out in a short time. She has serviced my 750, 650, and 430. The Service department was always fair and competitive i Maria was able to get me in and out in a short time. She has serviced my 750, 650, and 430. The Service department was always fair and competitive in pricing. More

Asst. manager Derek Thimas Derek was awesome. He is always super helpful and does his best no matter even when I show up without an appointment. One of the finest specialist Derek was awesome. He is always super helpful and does his best no matter even when I show up without an appointment. One of the finest specialist I have met. Promote this man. More

Maintenance Fermentado helped me as always achieve everything and more that I needed done today. Amazing work from him. Very good team work with him and helped Fermentado helped me as always achieve everything and more that I needed done today. Amazing work from him. Very good team work with him and helped me leave on time More

Pleasant, service dept. from start to finish This is a very pleasant service dept. From the gentleman who took my key to Fernando Santori, everyone was great. This service dept. is so much better This is a very pleasant service dept. From the gentleman who took my key to Fernando Santori, everyone was great. This service dept. is so much better than Herb Chambers in Boston!! More

Emergency Service of my Z4 Hi, I want to start by saying Thank You for such prompt service in helping me out with my dead battery. I had just arrived for the winter to find that Hi, I want to start by saying Thank You for such prompt service in helping me out with my dead battery. I had just arrived for the winter to find that my battery had died and I couldn’t get into my car to open the trunk to access the battery. Your guys went above and beyond and came out to me. They had to charge the existing battery for about 10 minutes before they were able to jump start it. Then I followed them back to the dealership where your service agent Maria was extremely nice and got my car right in to install a new battery and at the same time addressed some additional items that were do for service. All in All great experience from the entire service department at BMW of Sarasota. More