BMW of Sarasota - Service Center

Greg Jones is fabulous, courteous and very helpful. Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of a Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of and always makes time to talk to us and explain repairs needed. The best we have ever worked with. We trust his judgement. More

Good Experience The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and with a clean bill of health for my vehicle. More

Great Service The service department was excellent. The found a problem with my Vehicle at the last oil change and they set up and got it fixed in a timely manner. The service department was excellent. The found a problem with my Vehicle at the last oil change and they set up and got it fixed in a timely manner. More

Always excellent Took in car with engine fault problem. Got an immediate appointment. Got loaner since issue would require over night diagnostics Repair corrected and Took in car with engine fault problem. Got an immediate appointment. Got loaner since issue would require over night diagnostics Repair corrected and promptly notified. More

Really did a good job This was a very different experience from the past two times I have used the service department. I was more than pleased. The staff there is ALWAYS h This was a very different experience from the past two times I have used the service department. I was more than pleased. The staff there is ALWAYS helpful and caring, the service repair has been a little off in the past but this time they ordered my parts and stayed on everything that need to be done. More

Visit due to service Everything was outstanding, Fernando was very courteous and professional. I was helped on time and was able to leave within the quoted time frame. Gre Everything was outstanding, Fernando was very courteous and professional. I was helped on time and was able to leave within the quoted time frame. Great service! More

Air bag light Took car in because airbag light went on. Was told the airbags were fine. Check engine light was also on and that was diagnosed. But when I left the d Took car in because airbag light went on. Was told the airbags were fine. Check engine light was also on and that was diagnosed. But when I left the dealership the airbag light was still on. The error code was never cleared. More

Amazing service Thank you, this is my first BMW and I felt right at home. Derek treated me with kindness and overall professionalism. Why did I wait this long to own Thank you, this is my first BMW and I felt right at home. Derek treated me with kindness and overall professionalism. Why did I wait this long to own a BMW.. however this will not be my last. More

Excellent service Oil changed and car washed. Excellent. Worked with Naycolle on a new lease. She is the best. Derek was excellent in the service department also. Oil changed and car washed. Excellent. Worked with Naycolle on a new lease. She is the best. Derek was excellent in the service department also. More

Too Notch 5 star experience BMW of Sarasota is the example of what a luxury dealership experience should look and feel like. Carlos was a fantastic service manager! They will be BMW of Sarasota is the example of what a luxury dealership experience should look and feel like. Carlos was a fantastic service manager! They will be losing an extremely valuable asset if he decides to leave. That level of quality customer service is not easy to come by. The speed of service, amenities, atmosphere and, overall quality of service is some that sets this dealership above many I have been to. Keep up the good work More