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BMW of Sarasota - Service Center

Sarasota, FL

4.7
11,463 Reviews

11,463 Reviews of BMW of Sarasota - Service Center

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February 08, 2019

Quick easy and complete Great service and easy processing this is the second time I have had to bring my car in for service in the last two months . The dealership is easy ho More

by DFARINA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

We're sorry to hear that you're not enjoying the brand as much as you used to. If there are any questions you need answered, our team is always ready to speak with you. We're happy to hear that the rest of your visit was a great one; thanks for the full five stars!

February 08, 2019

In and out in a jiffy! Service writer was efficient and polite! Service was completed in less tha one hour. Car was returned clean and spotless. The pop corn was cold More

by MR. EDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

We apologize for the cold popcorn and will look into that issue. We're glad to know that the rest of your visit was overwhelmingly positive. Thanks so much, Jerry!

February 08, 2019

Excellent service, especially with Carlos Munoz Thank you, excellent service!! Service with Carlos was careful, considerate and knowledgeable. Highly recommend Carlos Munoz. I needed a new battery a More

by kellyk82163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thanks for letting us know that Carlos met your every need, Kelly!

February 08, 2019

Great visit Carlos was very helpful. No confusion about what was going to be done. . Work was done well to the car. I will be back. Thanks. More

by DGBOOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thanks for the stellar review! We look forward to seeing you again!

February 08, 2019

BMW of Sarasota service Expensive (expected) but first class. Attention to detail, including that of the customer's comfort, was noticed throughout the experience. The addi More

by MTAVENTURES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

We are happy to hear you were pleased with your visit. Thanks!

February 08, 2019

Very attentive and responsive Everyone is polite and friendly. Good place to get service done. Derek is very knowledgeable and helped us out with an issue with engine coolant. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Parker
Feb 12, 2019 -

BMW of Sarasota responded

Melissa, thank you very much for the great review!

February 08, 2019

good experience Carlos was quick, friendly and very helpful. Great customer service . I would recommend him to anyone that needs help. Came for an oil change only. More

by PAMDENOFA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thanks, Pam, for the fantastic review!

February 07, 2019

Great experience / very efficient The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership i More

by CHARLESRODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

BMW of Sarasota responded

Charles, thank you so much for your excellent review!

February 07, 2019

Excellent service Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had More

by TRINBAGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

We're sorry about the lapse in communication on our part and the with returning your email. We're happy to hear that besides that hiccup, you had a great visit with us.

February 07, 2019

Great service Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very More

by 1212CENTERPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

We're glad to hear that Derek made your visit pleasant and stress-free. Thanks for your five stars!

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