BMW of Sarasota - Service Center

Great Experience- thanks Fernando is the best. Not only he is super knowledgable about BMW and cars in general, but he's also patient, professional and provides great customer Fernando is the best. Not only he is super knowledgable about BMW and cars in general, but he's also patient, professional and provides great customer service. Thanks so much, I love my X5 ;-) More

coolant leak Got a quick appointment. Service done in a timely manner by friendly, competent personnel at a fair price. Would not take my 650 for service anywhere Got a quick appointment. Service done in a timely manner by friendly, competent personnel at a fair price. Would not take my 650 for service anywhere else. More

excellence excellent customer service,and human contact,I didn't feel like another number,very professional approach. Fernando made me feel in very good hands, excellent customer service,and human contact,I didn't feel like another number,very professional approach. Fernando made me feel in very good hands, thanks More

Oil change service. Everyone was friendly and knowledgeable from the person who checked me in and in particularly Derek. He kept me aware of the timing of the repair and Everyone was friendly and knowledgeable from the person who checked me in and in particularly Derek. He kept me aware of the timing of the repair and explained all checks performed. More

Service adviser was perfect, car was not treated wiell... I took my car in for some service everything was perfect and fine until a few days afterwards I noticed deep scruffs/scratches and small rips on my dr I took my car in for some service everything was perfect and fine until a few days afterwards I noticed deep scruffs/scratches and small rips on my driver's leather seat, deep scratches on my kick panel (The lower part of the door) and deep scratches on my steering wheel. I don't know how they let the mechanics not take care when treating other people's cars. This isn't the first time I've had a car come back from service with excessive wear. Again I want to state my service adviser was perfect but I'm not satisfied how my car was returned to me. I know the exterior was messy but that was it. More

Very good visit This was my 1-year service visit. On the way to the dealer an engine warning light came on! My service rep (Maria Lizardi) handled everything quickly This was my 1-year service visit. On the way to the dealer an engine warning light came on! My service rep (Maria Lizardi) handled everything quickly and professionally and once the engine problem was identified, she got me a loaner so I could go home. When the problem was corrected, she called me at home. All went smoothly. More

Steph is a great representative Sarasota BMW The entire staff at BMW Sarasota is very professional and customer-oriented no one is in your class staff is the reason why I always go to Sarasota B The entire staff at BMW Sarasota is very professional and customer-oriented no one is in your class staff is the reason why I always go to Sarasota BMW Jim Meister More

Carlos was fantastic and very knowledgeable . Carlos went beyond ... when service was complete but he saw I was sitting in my car not leaving he came over to inquire . And when the genius guys wer Carlos went beyond ... when service was complete but he saw I was sitting in my car not leaving he came over to inquire . And when the genius guys weren’t available Carlos stepped up and helped me and then asked a genious to take a moment to make I had all my info ! More

Carlos is AWESOME! If you have a problem with your BMW, be sure to ask for Carlos! He was knowledgeable, courteous, on time and on budget. He said my car would be done i If you have a problem with your BMW, be sure to ask for Carlos! He was knowledgeable, courteous, on time and on budget. He said my car would be done in two hours and it was DONE in two hours. I had an odd problem and he handled it NO problem. I will return and ask for Carlos for all my BMW needs. Give that man a raise! More

New tires and service for X5 Maria does a great job in schedules and updates of vehicle needs and service. Works to insure that the vehicle is in excellent condition and well mai Maria does a great job in schedules and updates of vehicle needs and service. Works to insure that the vehicle is in excellent condition and well maintained. More