BMW of Sarasota - Service Center

Excellent Service Experience Lewis and Loraine handled my service appointment in a very professional and customer friendly manner. They explained in detail every item that was add Lewis and Loraine handled my service appointment in a very professional and customer friendly manner. They explained in detail every item that was addressed with my visit and made sure all my questions were answered. Thank you. More

Best so far Went in to get my car checked out because it was making a noise. Service was quick! I was missing 3 lug nuts. They took good care of me. I've own 3 BM Went in to get my car checked out because it was making a noise. Service was quick! I was missing 3 lug nuts. They took good care of me. I've own 3 BMW, from 3 different dealers. BMW of Sarasota is the best. Good job More

Outstanding customer service Sarasota BMW is by far has the best customer service I have found in 25 years of ownership! The service manager Fernando Santori runs a great depar Sarasota BMW is by far has the best customer service I have found in 25 years of ownership! The service manager Fernando Santori runs a great department and has gone above and beyond himself to make things seamless. They are even open on Sundays! More

Not consistent quality This is regarding my BMW 528. The advisor was extremely nice and helpful. But, the car was left like a mess. The plastic seat cover, and the paper fr This is regarding my BMW 528. The advisor was extremely nice and helpful. But, the car was left like a mess. The plastic seat cover, and the paper front mat cover was left inside the car. The car was not washed or cleaned. I think it is really unprofessional, considering the fact that it is a BMW service. More

Excellent Service I've worked with Fernando many times over the past few years. He always keeps me informed and is able to answer any questions I may have. I feel lik I've worked with Fernando many times over the past few years. He always keeps me informed and is able to answer any questions I may have. I feel like I can trust the info he provides, which has not always been the case with other dealers. BMW of Sarasota is the best. More

CARLOS WORKED WITH SERVICE REP CARLOS. HE IS VERY WELL VERSED AND EXPLAINED EVERYTHING THAT WAS DIAGNOSED IN THE TEST. I HAVE WITH MANY AUTO SERVICE REPS IN WORKED WITH SERVICE REP CARLOS. HE IS VERY WELL VERSED AND EXPLAINED EVERYTHING THAT WAS DIAGNOSED IN THE TEST. I HAVE WITH MANY AUTO SERVICE REPS IN THE LAST 65 YEARS AND CARLOS MUNOZ IS BY FAR THE BEST. THANKS CARLOS ! More

Great experience Derek in particular is a great representative of the BMW brand, the best rep I’ve met at any dealership around, and I’ve driven the best. Bravo! Derek in particular is a great representative of the BMW brand, the best rep I’ve met at any dealership around, and I’ve driven the best. Bravo! More

Car inspection went smoothly and fast We thought we had a possible maintenance issue with the transmission. We went to Sarasota BMW on Saturday with no appointment. They took care of us in We thought we had a possible maintenance issue with the transmission. We went to Sarasota BMW on Saturday with no appointment. They took care of us in record time. Great service! More

Outstanding Service from Derek Thomas Derek Thomas was responsive, involved and helpful. He rushed my order, gave me a new loaner and communicated with me throughout the process. Great j Derek Thomas was responsive, involved and helpful. He rushed my order, gave me a new loaner and communicated with me throughout the process. Great job Derek! More

Recent service visit Seth is fantastic! He is such a great service advisor to have. Easy to deal with a super quick to get back to me. Always a pleasure to work with him. Seth is fantastic! He is such a great service advisor to have. Easy to deal with a super quick to get back to me. Always a pleasure to work with him. More