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BMW of Sarasota - Service Center

Sarasota, FL

4.7
10,772 Reviews

10,772 Reviews of BMW of Sarasota - Service Center

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November 05, 2018

Exceptional Service I have owed over a dozen BMWs services by BMW dealers in 4 states. The personal, professional service provided by Ms.Valentina Lizardi was excellent More

by RONALDDRAKE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

BMW of Sarasota responded

Ronald, we're so happy to hear that Maria made your visit a great one. Thanks so much for the excellent review!

November 05, 2018

Top Notch Customer Service I was there on a Sunday & service was prompt & really accommodated me!! Awesome experience & Fernando really helped by providing a loaner car so I cou More

by AFOWL412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Nov 05, 2018 -

BMW of Sarasota responded

Thanks for the stellar review!

November 05, 2018

Routine maintenance, AC check Excellent service. Lewis was prompt, knowledgeable and kept me informed. Very enjoyable waiting area. Appointment made on one through Naycolles assi More

by JACKROZANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2018 -

BMW of Sarasota responded

Thank you for the amazing review, Jack! We appreciate it.

November 05, 2018

service Everytime we go to BMW Sarasota Carlos makes sure that we are well-taken care of. Everything we needed for our car were done with excellent service. S More

by SUZYRIVERA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Tighe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

BMW of Sarasota responded

Thanks for the wonderful review, Suzy!

November 04, 2018

Derek my service manager was a gem! So always professional. Shop for your BMW in Sarasota and ask for Derek as your service manager- no mistakes here... he is the real deal. Meet him once and you will know why More

by AMHOLMESINSERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

BMW of Sarasota responded

It's great to know that Derek met all of your needs during your visit. Thanks for the fantastic review!

November 04, 2018

My X 4 need tires and alignment. My service, Derek, scheduled the required service, got an excellent price on new tires and had the work completed on time and the car ready, washed on More

by gwgraner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

BMW of Sarasota responded

Thank you for the amazing review!

November 04, 2018

Great service Seth in the service department took great care of all my car needs also set up wind shield replacement for a chip that has now turned into a long crac More

by LENAWEST65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Nov 05, 2018 -

BMW of Sarasota responded

Thanks for writing to let us know that Seth took care of your windshield crack in a timely and efficient manner!

November 04, 2018

Awesome Repairs done expertly, on time and at the price quoted. Carlos my service advisor a pleasure to work with, kept me advised as to progress. More

by Chuckb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

BMW of Sarasota responded

Thank you for the full five stars, Chuck!

November 04, 2018

First class service by Carlos. Carlos saved me after waiting 45 minutes for Fernando to return. Carlos provided great service and even got me out early. Never did see Fernando agai More

by GDITTMAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

BMW of Sarasota responded

We're glad to hear that Carlos took great care of you! Thanks for the wonderful review.

November 04, 2018

First service on 2017 BMW 320i Very efficient. Made an appointment for 2 pm... Greeted quickly, personal service rep Seth reviewed what was needed... Annual service, vehicle has o More

by JCHRISJ34292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rodgers
Nov 05, 2018 -

BMW of Sarasota responded

Thanks so much for letting us know you had such a positive experience with us!

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