Back

BMW of Sarasota - Service Center

Sarasota, FL

4.7
10,807 Reviews

10,807 Reviews of BMW of Sarasota - Service Center

Sort by
November 16, 2018

Every problem was handled properly , plus aunknown problem All work was completed in almost the time projected. Car wash was very well done as well. Maria did a good job for us......... I would certainly More

by JIMBIEVER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

BMW of Sarasota responded

Thanks so much for your amazing review! We look forward to seeing you again.

November 16, 2018

Service Counselor Derek was great. The greeting people were friendly and professional. Overall I thought this was the best service I’ve received at any car se More

by AL.WENZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

BMW of Sarasota responded

Thank you for your feedback, Al. We apologize for that little hiccup when speaking with our customer service representative and see what we can do to improve the situation. We're very happy to hear that overall, your experience was a great one. Thanks so much for the positive review!

November 16, 2018

Service The service performed was superb and my advisor Carlos Munoz did an exceptional job going over all the details. Very happy with the experience at the More

by edzimbardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

BMW of Sarasota responded

Thanks for the great review!

November 15, 2018

Great customer service! Love the team work, how friendly and nice everyone is and the customer service. Waiting for my car in the lobby is not torcher. Love the car wash at e More

by JMRYANREALTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Nov 15, 2018 -

BMW of Sarasota responded

Thanks so much for letting us know that you always have a great visit with us!

November 15, 2018

Best experience service on every BMW in the United States Bmw Of Sarasota come through once again with the highest level of service and professionalism I will keep coming back for many years as they alw More

by THERON.W.WRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Tabar, Austin Martin
Nov 15, 2018 -

BMW of Sarasota responded

It's great to hear that you always have an exceptional visit with us, Ron! Thanks so much!

November 15, 2018

Awesome sauce Fast and reliable. They took care of me and my car in an efficient and timely manner. Will always drive out of my way to go to BMW of Sarasota More

by AMYFL0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Nov 15, 2018 -

BMW of Sarasota responded

Thank you so much for your amazing review, Amy!

November 15, 2018

Jessica I am always amazed and impressed with Jessica. She is friendly, professional and compassionate. Her sense of humor seals the deal. BMW Sarasota is luc More

by HERBBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Nov 15, 2018 -

BMW of Sarasota responded

Thanks so much for your wonderful review!

November 15, 2018

Efficiency I made an appoint on line and received a reply within an hour. Arrived at my appointment and was told 2 hours maximum and the appointment time was ju More

by JMSAWIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth R
Nov 15, 2018 -

BMW of Sarasota responded

Thank you very much for your amazing review!

November 15, 2018

flat tire had a flat on 11/13/18. Called Carlos Munoz. He got us in there and was a big help. Kudos to Carlos!! John Roche More

by JROCHE5379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

BMW of Sarasota responded

Thanks for the great review, John!

November 15, 2018

5 star service center. Fernando is my service advisor and he is absolutely a great guy. He keeps me informed of whatever my vehicle needs and the timing of the service . He More

by BLAKELYCONST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 16, 2018 -

BMW of Sarasota responded

We are very happy to hear that Fernando and the rest of our service team made your visit a great one from beginning to end! Thank you for your full five stars!

...
1051
...