BMW of Sarasota - Service Center

Awesome. Caring. Friendly. Always a great experience. The staff there is the best bar none. I wanted to have breakfast and they set me up with an Uber ride in them! Just the b Always a great experience. The staff there is the best bar none. I wanted to have breakfast and they set me up with an Uber ride in them! Just the best. More

Oil change/Alignment All of the staff were very friendly and very helpful. I recieved updates periodically from Susan as I waited for my car to be serviced. All of the staff were very friendly and very helpful. I recieved updates periodically from Susan as I waited for my car to be serviced. More

Great support when I blew a tire I called from the side of the road. Immediately, Valentina was on the case, preparing for the car to be towed in and ready to get it into the hopper. I called from the side of the road. Immediately, Valentina was on the case, preparing for the car to be towed in and ready to get it into the hopper. She arranged for several other items to be taken care of while the car was in their hands. Great customer service... More

the service department goes above and beyond the service dept goes above and beyond to resolve your issues - Fernando is very attentive to follow up and commitment to customer satisfaction. I co the service dept goes above and beyond to resolve your issues - Fernando is very attentive to follow up and commitment to customer satisfaction. I continually tell friends what a great dealership this is. More

Very professional service with good communication. This has been my second experience with this dealership and it has been excellent. Staff is courteous and professional. I am now a full time Sarasot This has been my second experience with this dealership and it has been excellent. Staff is courteous and professional. I am now a full time Sarasota resident and look forward to dealing with Sarasota BMW. More

Satisfied BMW Sarasota did what needed doing in a timely fashion. Everyone involved was efficient pleasant and capable. Maria L. In particular did a fine job. BMW Sarasota did what needed doing in a timely fashion. Everyone involved was efficient pleasant and capable. Maria L. In particular did a fine job. More

service rep late for appointment Waited about 20 minutes in waiting area before a 'substitute' service rep showed up. She took info, then gave it to service rep who finally showed Waited about 20 minutes in waiting area before a 'substitute' service rep showed up. She took info, then gave it to service rep who finally showed up. A little delay was somewhatdisturbingh More

Carlos goes above and beyond! We have 2 BMWs that are about to run out of warranty, so we brought them in to fix a few small issues. As usual, Carlos and the service department wen We have 2 BMWs that are about to run out of warranty, so we brought them in to fix a few small issues. As usual, Carlos and the service department went above and beyond to ensure that everything was right with both our vehicles. Sarasota BMW isn't close to home for us, but we'll keep coming back for the excellent service from Carlos Munoz and the team! More

Derek was awesome. He explained to me what to expect I love the entire vibe at the dealership. Every body is so nice and friendly. Naycole and derek rock. Customer service flows all through the buildin I love the entire vibe at the dealership. Every body is so nice and friendly. Naycole and derek rock. Customer service flows all through the building. Love it! More

Efficient and friendly Service was relatively quick and service advisor, Derek, was friendly and great to work with. Waiting area was comfortable with good snack choices. Service was relatively quick and service advisor, Derek, was friendly and great to work with. Waiting area was comfortable with good snack choices. Car was beautiful after complimentary wash. Thanks! More