BMW of Sarasota - Service Center

Carlos is very good and kind Accommodates the client We ONLY have Carlos take care of us...He is the best even the Uber Man that he called for me said so.. He takes care of the service and cost in a ver We ONLY have Carlos take care of us...He is the best even the Uber Man that he called for me said so.. He takes care of the service and cost in a very effective and kind way.. More

Great service Very professional and detail oriented. Sometimes need more communication among their staff if someone is off a particular day. Otherwise very he Very professional and detail oriented. Sometimes need more communication among their staff if someone is off a particular day. Otherwise very helpful and address all of the problems. More

Courteous, professional, timely Title says it all. I waited for the service. Comfortable well stocked customer lounge. Derek Thomas handled everything. Explained all the options avai Title says it all. I waited for the service. Comfortable well stocked customer lounge. Derek Thomas handled everything. Explained all the options available to me. More

Excellent Service Contacted Carlos Munoz regarding a flat tire. Carlos immediately took care of me. I was able,thanks to him, to come in without out an appointment and Contacted Carlos Munoz regarding a flat tire. Carlos immediately took care of me. I was able,thanks to him, to come in without out an appointment and have my tire replaced in a relatively short time and have other services done that my car needed. I have purchased 9 caes from BMW of Sarasota and have had very good service managers, but Carlos is the best. I can even text him at home with a car problem and he always gets back to me almost immediately. He is couteous and always professional and keeps me informed about what is going on with my car. Please give him a raise. You are lucky to have him! My wife and I have bought 9 BMWs and are about to purchase our 10th, all via Jack Hojnacki. He is always profession, courteous and so knowlegeable about the vehicles we purchase. I will only deal with Jack when I purchase a car! More

I was in for an airbag recall Your waiting room is exceptional It made the time fly by......very clean ..and .friendly staff ...a far drive from Lake Suzy..great snacks..but had Your waiting room is exceptional It made the time fly by......very clean ..and .friendly staff ...a far drive from Lake Suzy..great snacks..but had to be done More

Excellent maintenance service Maria my service advisor was professional, knowledgable and kept me informed of the progress. The work was done in reasonable amount of time. Good j Maria my service advisor was professional, knowledgable and kept me informed of the progress. The work was done in reasonable amount of time. Good job. More

Quick service/Awesome staff This is my second bmw I’ve owned and I’m away from my usual dealership because I’m in Sarasota for school. I was anxious to go to a place that isn’t m This is my second bmw I’ve owned and I’m away from my usual dealership because I’m in Sarasota for school. I was anxious to go to a place that isn’t my usual dealership but Sarasota BMW is the best! I love working with Seth Rodgers. He makes it so easy to make an appointment or even just get in contact with him for questions about your car or anything that’s going on. He’s efficient and knows his stuff. I would recommend working with him 100%. More

Prompt and excellent Seth Rodgers made a stressful situation a breeze, he's awesome and always goes the extra mile. Through all of the vehicles I've owned and all of the s Seth Rodgers made a stressful situation a breeze, he's awesome and always goes the extra mile. Through all of the vehicles I've owned and all of the service departments that I've dealt with in my adult life this has been hands down the best experience. After incurring a limp mode condition in my BMW Seth got me in, diagnosed, and back on the road in 48 hours allowing me to be able to meet my Active Duty military commitments. More

Sandy’ opinion First time here having moved BMW downfrom PA. Service in PA was always excellent and this was every bit as positive an experience. Derek did you prou First time here having moved BMW downfrom PA. Service in PA was always excellent and this was every bit as positive an experience. Derek did you proud. More

Knowledgeable Service Consultant This was my first time meeting Carlos Munoz, and I was pleasantly surprised. He has been with BMW Sarasota for 7 years and has a true mindset of taki This was my first time meeting Carlos Munoz, and I was pleasantly surprised. He has been with BMW Sarasota for 7 years and has a true mindset of taking care of the customer, confirming my warranty coverage and ensuring my service was covered properly. I will feel confident calling him in the future with any questions or issues related to the performance of my car. More