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BMW of Sarasota - Service Center

Sarasota, FL

4.7
11,509 Reviews

11,509 Reviews of BMW of Sarasota - Service Center

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April 07, 2019

Was in for service & everyone was very helpful and friendly Went in for a front end alignment and I'm really happy with the job that was done, and with the people at the dealership/service department. More

by Rich325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
Apr 08, 2019 -

BMW of Sarasota responded

Thank you so much for your awesome review! We're so glad that you're satisfied with every aspect of your visit!

April 07, 2019

I always receive excellent costumer service. I have always received professional & exceptional customer service while working with Fernando. He works very hard to make sure My BMW has been prop More

by sthatcher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Apr 08, 2019 -

BMW of Sarasota responded

Thank you for your great review, Shelley!

April 07, 2019

Simple I was able to bring my car in at a time that best fitted my busy life. I was offered a loaner for the day and the car was complete and washed when I c More

by KDM.RRT17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

BMW of Sarasota responded

"No questions and no problems, all smiles" -- we love it! Thank you very much for your kind comments!

April 06, 2019

Great Service, as Always As always, I had a great service experience at BMW of Sarasota. Maria is amazing and always provides me with great service. I would recommend BMW of More

by CFOWL002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

BMW of Sarasota responded

Thank you for letting us know that Maria made your visit a great one!

April 06, 2019

Best dealership! I can honestly say that the BMW of Sarasota is the best and I recommend this to anyone. Abby Abouzeid is the best sales person! More

by diana93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Abouzeid
Apr 08, 2019 -

BMW of Sarasota responded

Thank you, Diana! We appreciate it!

April 06, 2019

Was in for servuce Only item not taken care of was the debt in good that has been there a year and Fernando told me in a text message he would have his dent guy fix it s More

by RMT1@ me.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Apr 08, 2019 -

BMW of Sarasota responded

We're glad your overall visit was a good one and thank you for the positive review. If you need to have a dent repaired, please reach out to us and we will look to get it resolved. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

April 05, 2019

A little long I thought it took longer than I expected. Maybe a time window should be given in advance. Maybe it was and I missed it. All ok More

by ZEPPVENICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Montiel
Apr 05, 2019 -

BMW of Sarasota responded

We apologize that your service took a little longer than we would've liked. Thanks for the feedback and for your positive review!

April 05, 2019

Great service and department. Maria is awesome and have been working with her for 3 years now. Highly recommended. Thank you for everything. Very professional. More

by ELIAS.MATTA.MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

BMW of Sarasota responded

Thank you very much for your excellent review, Elias!

April 05, 2019

Awesome doesn't even come close to my wonderful experience This facility is really great! It is pleasant to spend time there, even for a few hours. It is clean, staff is friendly and courteous, food and coffee More

by perisic_a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Apr 05, 2019 -

BMW of Sarasota responded

To hear that you "can't wait" for something to go wrong with your car so you can visit us is something we've never heard before and we are truly proud to have earned such a unique comment! Thank you for your incredible review! We've sent it on to both management and our team, especially Jessica, so that they know how much you enjoy your visits with us. Thanks again and we look forward to seeing you again too!

April 05, 2019

Routine an drecall service Car was in for routine oil change and recall repair PCV valve. Did a great job. Very courteous. Service finished on time . Uber service was a nice add More

by PJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristen
Apr 05, 2019 -

BMW of Sarasota responded

Thanks for your great review, PJ!

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