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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,775 Reviews

12,775 Reviews of BMW of Sarasota - Service Center

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December 31, 2019

Excellent Scott is the best! I would highly recommend BMW of Sarasota for all one's service needs. Friendly and competent staff, newest technology, and prompt More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 31, 2019 -

BMW of Sarasota responded

Thanks for showing your appreciation for our team member Scott!

December 31, 2019

I am happy with the experience. Tina was attentive, they gave me a loaner while doing a recall and oil change. I am happy with my experience. I don't see my advisors name on the serv More

by KDWILLIS1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina- Assistant service manager.
Dec 31, 2019 -

BMW of Sarasota responded

Thank you very much for your excellent review!

December 31, 2019

Best service center We have 2 BMW , today was x1 turn , Fernando as always did a great job , and also the service center , we like the new feature that we are able to see More

by RASHABUZAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Jan 02, 2020 -

BMW of Sarasota responded

Thanks for letting us know that Fernando made your visit a great one!

December 31, 2019

Thanks Derek was very friendly and professional in taking care of our service needs. He worked us into a very busy day at the dealership service More

by ASERVELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

BMW of Sarasota responded

We're so glad that Derek went above and beyond for you. Thanks for the excellent review!

December 31, 2019

Bill Review Came in for a warranty repair on covertible top and tire replacement. Took longer than originally thought but Tiffany did a great job of keeping me u More

by wkrugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Dec 31, 2019 -

BMW of Sarasota responded

Thanks for letting us know that Tiffany made your service visit a great one!

December 30, 2019

Excellent service The service dept was very professional and courteous. After driving my BMW down from Massachusetts, my car was vibrating and unsafe as my tires were t More

by Sroncone
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany
Dec 31, 2019 -

BMW of Sarasota responded

Thank you for your excellent review!

December 30, 2019

Recent Service Brought my car in on Sat. morning and received excellent service. Received a loaner car for the day which was a big help. Car was ready late afternoon More

by rsg819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Dec 31, 2019 -

BMW of Sarasota responded

We're very glad that our service team took excellent care of you. Thanks for the stellar review!

December 29, 2019

Great Service!!! Lewis Mention was fantastic. He did a great job of servicing my.car and making my experience an amazing one. I highly recommend him to anyone. More

by danhoffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2019 -

BMW of Sarasota responded

Dan, thanks for your amazing review! We appreciate it!

December 29, 2019

Good Repair, Car returned dirty The service and repair were as expected however there was debris from the service left on the passenger floor. This is not what I expected from a BMW More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2019 -

BMW of Sarasota responded

Chris, we apologize if there was debris from your service visit still in your car. Please send us an email with more details about this issue so we can look into it on our end. We're glad that despite this small hiccup, the rest of your visit was pleasant. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 29, 2019

Caring Service Great caring service. They make sure all service issues are handled efficiently and done correctly. They have a really cool program where the servic More

by SUSAN.BATTISTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tighe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Dec 31, 2019 -

BMW of Sarasota responded

Susan, thank you for your excellent review!

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