BMW of Sarasota - Service Center

Great service Had a great first time service experience with BMW Sarasota when I recently brought car in for annual maintenance. From the time I dropped the car of Had a great first time service experience with BMW Sarasota when I recently brought car in for annual maintenance. From the time I dropped the car off the people I interacted with were friendly, courteous, and professional. Terrific communication throughout the service experience and I look forward to bringing my car back. Also a really nice touch was receiving a short video via text from a mechanic showing the underside of the vehicle, condition of brake pads, rotors, tires etc. Top notch dealership and I felt valued during my visit. More

CARLOS MUÑOZ- Service Advisor at Sarasota BMW I have been a loyal patron of this dealership for service for over 5 yrs. Even though I purchased the BMW out of state Carlos always provides me “whit I have been a loyal patron of this dealership for service for over 5 yrs. Even though I purchased the BMW out of state Carlos always provides me “white glove” service as if I bought the car from him. I drive over 90 mins from Tampa because he is always attentive to my needs and keeps me abreast of all potential and existing issues of service on my car. He’s always open and honest with me and the main reason why I continue to bring my vehicle for service at this dealership. More

Excellent all around Louis was very thorough and professional. I enjoyed working with him!!! The service was performed timely. Louis also offered me solid advice on what n Louis was very thorough and professional. I enjoyed working with him!!! The service was performed timely. Louis also offered me solid advice on what needed to be serviced. More

Best Service I’ve Ever Had! Derek, my SA is great , makes sure every thing is done and in reasonable time. Understands my questions & statements about what seems to be a miss; at Derek, my SA is great , makes sure every thing is done and in reasonable time. Understands my questions & statements about what seems to be a miss; at least in my mind; and gets it done. More

First class service department! Took our vehicle in for routine oil change. It was also going to be due for the break service in a few months as well. Greg Jones always manages to g Took our vehicle in for routine oil change. It was also going to be due for the break service in a few months as well. Greg Jones always manages to go above and beyond for his customers. Although he is the service manager, and being a long time customer of BMW, we still prefer to deal with him. We had a little issue with the service advisor that checked us in but after contacting Greg, he quickly handled the situation. HE Is the reason why we choose to deal with BMW of Sarasota. Not to mention the guys working on your vehicle are amazing!! Don't let Greg slip away, you'd be losing alot of loyal customers! More

Service representative. Service representative, Lewis Mention was very professional, friendly, and attentive to my needs. This is the type of service your Organization will Service representative, Lewis Mention was very professional, friendly, and attentive to my needs. This is the type of service your Organization will continue to make you a top-notch service organization. More

Service Excellent service in getting our windshield washer fixed and our car back on the road. Greater was nice and management was on site and hands on. Excellent service in getting our windshield washer fixed and our car back on the road. Greater was nice and management was on site and hands on. More

Satisfying Tina was my agent and provided me excellent service. Tansportation was readily available. Update on parts required and availability of service was pro Tina was my agent and provided me excellent service. Tansportation was readily available. Update on parts required and availability of service was prompt. I would recommend BMW service to family and fruends. More

Oil change I got my oil changed and a bulb replacement. Everyone was so nice and professional. The service was done in a timely manner. Great experience. I got my oil changed and a bulb replacement. Everyone was so nice and professional. The service was done in a timely manner. Great experience. More

Very Rude Employee Scott Gould didn’t even introduce himself as my advisor. Was very rude. I told him I would prefer an advisor who speaks Spanish because I do not speak Scott Gould didn’t even introduce himself as my advisor. Was very rude. I told him I would prefer an advisor who speaks Spanish because I do not speak English well, and all he did was laugh. There’s almost no Spanish-speaking employees, I had such a hard time. Would not recommend. The mechanic Miguel was very sweet though and polite. More