BMW of Sarasota - Service Center

Excellent service! Friendly, professional service. Highly recommend. Wait time was very reasonable and Tiffany kept me informed of the status of the car. And really good Friendly, professional service. Highly recommend. Wait time was very reasonable and Tiffany kept me informed of the status of the car. And really good popcorn!! More

Great service Tiffany Ferrara my service representative was very helpful in setting up warranty service for my 2019 BMW X5 X Drive 40i replacement front light modu Tiffany Ferrara my service representative was very helpful in setting up warranty service for my 2019 BMW X5 X Drive 40i replacement front light module. More

Factory Recall 2 Factory recalls and oil change. All work till 24 hours, but a loaner was supplied. Dealer facility was good, but not great. Check in process very p 2 Factory recalls and oil change. All work till 24 hours, but a loaner was supplied. Dealer facility was good, but not great. Check in process very poor. You really need to review your process. In total it took about 30 minutes. Perhaps check out the Mercedes dealer across the street. They handle it like a luxury car dealer should. Lewis the device advisor was great, the best part of the experience. More

Great service Friendly from the moment you drop off and until you pick up. They stay in constant contact and send you an invoice ahead of your arrival to pick up so Friendly from the moment you drop off and until you pick up. They stay in constant contact and send you an invoice ahead of your arrival to pick up so there are no surprises. More

Very professional and fast Discovered a broken camera after a Safelite windshield replacement and ordered parts overnight. Installed and called me to pick up my x5 on a Saturday Discovered a broken camera after a Safelite windshield replacement and ordered parts overnight. Installed and called me to pick up my x5 on a Saturday!! Very pleased More

Excellent Service My BMW had a recall notice and a dash warning light on. I was greeted upon arrival and directed to Jorge , my service advisor,who answered all my qu My BMW had a recall notice and a dash warning light on. I was greeted upon arrival and directed to Jorge , my service advisor,who answered all my questions. When I picked up the car Jorge explained the work that was performed. My car was washed and cleaned .... More

New car breakdown! Lewis Mention is the only reason I did not demand a new car. He listened carefully to what happened to me and took the car in for a thorough examinati Lewis Mention is the only reason I did not demand a new car. He listened carefully to what happened to me and took the car in for a thorough examination. He was calm, professional and explained what he was going to do to get to the bottom of the problem. He gave me confidence in the car again and after running the electronics and finding that it was the starter motor. He replaced it with a new one, tested the car thoroughly, returning it to me good as new, which it is. Thank you, Lewis! Judy Caldwell Moore More

An Amazing Crew I experienced awesome caring people from the service department to the advisor / finance department... Tiffany,Susan,Cas, Dan thanks for taking great I experienced awesome caring people from the service department to the advisor / finance department... Tiffany,Susan,Cas, Dan thanks for taking great care of me More

Great service Had a great first time service experience with BMW Sarasota when I recently brought car in for annual maintenance. From the time I dropped the car of Had a great first time service experience with BMW Sarasota when I recently brought car in for annual maintenance. From the time I dropped the car off the people I interacted with were friendly, courteous, and professional. Terrific communication throughout the service experience and I look forward to bringing my car back. Also a really nice touch was receiving a short video via text from a mechanic showing the underside of the vehicle, condition of brake pads, rotors, tires etc. Top notch dealership and I felt valued during my visit. More

CARLOS MUÑOZ- Service Advisor at Sarasota BMW I have been a loyal patron of this dealership for service for over 5 yrs. Even though I purchased the BMW out of state Carlos always provides me “whit I have been a loyal patron of this dealership for service for over 5 yrs. Even though I purchased the BMW out of state Carlos always provides me “white glove” service as if I bought the car from him. I drive over 90 mins from Tampa because he is always attentive to my needs and keeps me abreast of all potential and existing issues of service on my car. He’s always open and honest with me and the main reason why I continue to bring my vehicle for service at this dealership. More