BMW of Sarasota - Service Center

Staff seem very happy, clean and comfortable waiting area. Professional service, staff seem very happy, professional service , clean and comfortable waiting area. Professional service , thank you. area. Professional service, staff seem very happy, professional service , clean and comfortable waiting area. Professional service , thank you. More

Lewis is amazing! Always helpful and thorough. Hope he is my service contact every time . He is personable and conscientious. Prompt and great follow up is my service contact every time . He is personable and conscientious. Prompt and great follow up More

BMW Sarasota always goes out of their way to make our experience exceptional. We work with Fernando in the service department and think he’s just fantastic. Our salesman is Eric Reeves and he is also exc experience exceptional. We work with Fernando in the service department and think he’s just fantastic. Our salesman is Eric Reeves and he is also exceptional when it comes to customer service and follow up. More

The Sarasota BMW Dealership is awesome. The staff at every level are very professional, courteous and knowledgeable. Everybody is friendly and Derek the Service Assistant Manager is great. every level are very professional, courteous and knowledgeable. Everybody is friendly and Derek the Service Assistant Manager is great. More

It's a pleasure to bring my car in and have Carlos navigate through any of my needs with the car. I appreciate his continued communication throughout the process. Carlos is a great asset to your deale navigate through any of my needs with the car. I appreciate his continued communication throughout the process. Carlos is a great asset to your dealership. More

We had a tire blow out 12 miles from the dealership. Called in to order a replacement and were towed in. New tire was due at 2pm next day but by 9:15 we got a link to a video showing the car with the ne Called in to order a replacement and were towed in. New tire was due at 2pm next day but by 9:15 we got a link to a video showing the car with the new tire in place. Got us on our way a half day earlier than expected! Thanks to Derek and the parts team) for an excellent service experience! More

Great courtesy and customer centric attitude. Always think from customers perspective. We will continue to use this service because of Carlos' great services and attitude. think from customers perspective. We will continue to use this service because of Carlos' great services and attitude. More

Carlos is courteous, through in his explanation, and timely with responses. I like the videos of the car inspections that the dealer stated sending. The Hertz staff could use some improvements. timely with responses. I like the videos of the car inspections that the dealer stated sending. The Hertz staff could use some improvements. More

Fair service but they have a severe predatory approach Fair service but they have a severe predatory approach to pushing Extras on you to make their commissions when you take it in to service the vehicle Fair service but they have a severe predatory approach to pushing Extras on you to make their commissions when you take it in to service the vehicle . A $120 service will end up at $1000 if they could have their way More

Amazing and high quality customer service. I love this place. I recommend this bmw location to all of people who are looking for a high quality dealership. place. I recommend this bmw location to all of people who are looking for a high quality dealership. More